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Manager Of Customer Success
Found in: Talent IN C2 - 6 days ago
Twixor Mumbai, India Full timeRole: Customer Success Manager · Job Description: · Twixor is looking for a mid- to senior- level Customer Service Manager, who will help grow the existing client base and deliver successful client outcomes on our next generation platforms (Twixor AIM & Twixor Compute). This is a ...
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Customer Success Manager
Found in: beBee S2 IN - 5 days ago
iimjobs Mumbai, India Full timeA fast-growing B2B SaaS based startup is looking for a Customer Success Manager. · This role will require someone who comes with expertise in enhancing customer experience with strong understanding of technical features and capabilities in SaaS market segment. · Please Note - Can ...
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Customer Success Manager
Found in: Talent IN C2 - 6 days ago
Gamut HR Solutions Mumbai, India Full timeJob Description · Role: Implementor/Customer Success Manager · Employment: Full-time · Primary mode of work: On-site · Base Location: Mumbai · What are we looking for? · We are looking for an experienced engineer who can understand the on-site construction activities and at the s ...
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Customer Success Manager
Found in: Talent IN 2A C2 - 5 days ago
Esri India Mumbai, IndiaOrganization and Background: · Esri Inc. with its headquarter in California is the global leader in GIS software. Our passion for improving quality of life through geography is at the heart of everything we do. Esri's Geographic information system (GIS) technology inspires and en ...
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Customer Success Manager
Found in: Talent IN C2 - 17 hours ago
Apport Software Solutions Private Limited Mumbai, India Full timeRole - Customer Success Associate · Work Location - Lower Parel, Mumbai Years of exp - 6months to 4yrsCTC offered - 3.5lpa - 5.5lpaWorking days - 6 · About Us · QuickSell is a mobile commerce platform designed completely from the ground up to cater to emerging markets and SMBs. ...
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Client Success Manager
Found in: Talent IN C2 - 2 days ago
VIBRANT STAFFING SOLUTIONS PVT LTD Mumbai, India Full timeJob Overview: We are seeking a dynamic and results-oriented CSM to join our team. The ideal candidate will be responsible for cultivating relationships with clients, and nurturing existing accounts to drive business growth in the IT staffing sector. · **Responsibilities:** · Act ...
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Customer Success Manager
Found in: Talent IN C2 - 4 days ago
VIBRANT STAFFING SOLUTIONS PVT LTD Mumbai, India Full timeJob Overview: We are seeking a dynamic and results-oriented CSM to join our team. The ideal candidate will be responsible for cultivating relationships with clients, and nurturing existing accounts to drive business growth in the IT staffing sector. · **Responsibilities:** · Act ...
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Manager - Customer Success Management (Customer Success Management) - B3201_2
Found in: Talent IN C2 - 17 hours ago
Tata Communications Mumbai, IndiaBroad outline of the Role · Responsible for executing customer success management strategy (customer retention, churn mitigation and driving adoption and consumption of services) by building and maintaining relationships with customers and special requests of customers related t ...
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Customer Success Manager
Found in: Talent IN 2A C2 - 6 days ago
Recykal Mumbai, IndiaWe are seeking a highly motivated and experienced Sustainability and Circularity Key Account Manager to join our dynamic team. The ideal candidate will have a deep understanding of Extended Producer Responsibility (EPR), circularity frameworks, and other sustainability services. ...
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Customer Success Manager
Found in: Talent IN C2 - 21 hours ago
Haptik Mumbai, India Full timeWhat we want to accomplish and why we need you? · Having reached over 500 million devices, and processing over 7 billion conversations till date, Haptik is one of the world's largest Conversational Commerce companies. We have built a robust set of technology tools that can enabl ...
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Technical Success Manager
Found in: Talent IN C2 - 13 hours ago
OutSystems Mumbai, India Full timeThere are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems · Job description, low-code style: · As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps i ...
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Publisher Success Manager
Found in: Talent IN C2 - 21 hours ago
MGID Mumbai, India CDIJob DescriptionMGID was founded in 2008. Nowadays we are a global leader in native advertising. We enable our media partners to monetize their audience and help brands promote their services and goods effectively. · MGID offers a range of integrated solutions that cover every ste ...
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Customer Success Manager
Found in: Talent IN C2 - 1 day ago
Morningstar Mumbai, India Full timeJob Title: Customer Success Manager · The Group: · Morningstar's products transform our high-quality data, independent research, and technological expertise into well-designed tools that delight our clients. The product management, product development, and service teams collabor ...
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Customer Success Manager
Found in: Talent IN C2 - 6 days ago
Apna Mumbai, India Full timeAbout the Team · The Enterprise business unit at Apna is responsible for driving revenue, sales, and customer retention. It is composed of three sub-units - Sales, Marketing, and Revenue Operations, which includes Customer Success Management. While the sales team is segmented by ...
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Product/Customer Success Manager
Found in: Talent IN C2 - 6 days ago
Savvy Search Mumbai, India Full timeJOB SCOPE · Role : Product/Customer Success Manager · Functional Area : Customer Support · The position is a product success manager. He/ She will be responsible for overall product success. · Candidate should have followed SDLC process in his/her professional carrier. · Responsi ...
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Senior Customer Success Manager
Found in: beBee S2 IN - 1 day ago
iimjobs Mumbai, India Full timeSr. Customer Success Manager - Employee Wellness · Experience - 3 to 8 years · Location - Mumbai · Must have : · - Experience in Customer Success & portfolio management · - Experience in Dealing with HR Person · - Experience in cross selling/UP selling in corporate · - Working wi ...
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Senior Customer Success Manager
Found in: Talent IN C2 - 5 days ago
Zycus Mumbai, India Full timeSenior Customer Success Manager (US 04013) · US DeliveryMumbaiAbout UsZycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and othe ...
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Customer Success Manager Jr
Found in: Talent IN C2 - 4 days ago
QAD, Inc. Mumbai, India Full timeJob Description · Role: Junior Customer Success Manager · Location: Remote (WFH) · Experience: 3 to 5 years experience working in Supply Chain and/or ERP domain is mandatory · Shifts: Should be flexible to work in APAC/ EMEA shifts/ North America shifts. (starting 6 am to 3 am - ...
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Customer Success Manager Jr
Found in: Talent IN C2 - 5 days ago
QAD Mumbai, India Full timeJob Description · Role: Junior Customer Success Manager · Location : Remote (WFH) · Experience: 3 to 5 years experience working in Supply Chain and/or ERP domain is mandatory · Shifts: Should be flexible to work in APAC/ EMEA shifts/ North America shifts. (starting 6 am to 3 am ...
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Senior Client Success Manager
Found in: Talent IN C2 - 1 day ago
NTT Mumbai, India Job Type Full timeKey Roles and Responsibilities: · Client Nurture / Relationship · Develop and maintain the relationship with client representatives to Management level, being recognised as the client's 'trusted advisor' at NTT · Ensure the client is able to interact successfully with NTT and to ...
Customer Success Manager - Mumbai, India - One Point Six Technologies Pvt Ltd
Description
We are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. Duties for the Customer Success Manager will include a broad range of tasks such as maintaining customer relationships, onboarding and training / helping users, upselling and minimizing churn. Should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests.
The candidate must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success Manager should engage with customers, maximize value, and create strategies to grow our customer base.
Customer Success Manager Responsibilities:
Develop and manage user portfolios
Analyze customer data to improve customer experience
Hold product demonstrations for customers
Improve onboarding processes
Evaluate and improve tutorials and other communication infrastructure
Mediate between clients and the organization
Handle and resolve customer requests and complaints
Minimize customer churn
Aid in product design and product development