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Customer Success Specialist
Found in: Talent IN 2A C2 - 6 days ago
DemandNXT Bengaluru, IndiaCustomer Success Specialist · DemandNXT prides itself on its employees, state-of-the-art infrastructure and matured processes. There is emphasis on the highest level of integrity and honesty. That's why our employees stick with us and partners trust us. · Note:- By applying to th ...
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Customer Success Specialist
Found in: Talent IN 2A C2 - 10 hours ago
Cropin Bengaluru, IndiaRole Description · Full Time/Part Time: Full Time · Location: Bangalore · Job Summary · The Specialist will proactively engage with customers to provide strategic and tactical · guidance to them in order to increase the value they acquire from CropIn's suite of products. You wil ...
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Client Success Specialist
Found in: Talent IN C2 - 5 days ago
Decision Foundry Bengaluru, India Full timeWelcome to Decision Foundry · We are both a high growth startup and one of the longest tenured Salesforce Marketing Cloud Implementation Partners in the ecosystem. Forged from a 19-year-old web analytics company, Decision Foundry is the leader in Salesforce intelligence solutions ...
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Customer Success Specialist
Found in: Talent IN C2 - 11 hours ago
ETeam Bengaluru, India Full timePlease find the attached SBI REGULAR JD- Inbound · *Teleperformance is Hiring for Customer Success Specialist* · *Work location* : Hebbal · *Openings for the week* · *Languages* : · 1) English + Malayalam ( 200 openings ) · 2) English + Tamil ( 200 openings ) · *Qualification* : ...
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Customer Success Specialist
Found in: Talent IN 2A C2 - 10 hours ago
Graphy Inc. Bengaluru, IndiaJob Overview: · We are seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring th ...
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Customer Success Specialist, Science Education
Found in: Talent IN 2A C2 - 3 days ago
JoVE Bengaluru, IndiaJoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,0 ...
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Trendlyne - Customer Success Specialist - Financial Markets (2-6 yrs)
Found in: beBee S2 IN - 11 hours ago
iimjobs Bangalore, India Full timeCustomer Success Specialist (Financial Markets) · Who are we? · - Trendlyne is a Series-A funded, profitable products startup in the financial markets space. We have cutting-edge analytics products built for companies and customers in stock markets and mutual funds. · - Our foun ...
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Senior Associate
Found in: Talent IN 2A C2 - 6 days ago
Razorpay Bengaluru, IndiaDear All, · Razorpay, Bangalore is hiring an Senior Associate/AM - NIT Client Success · We are looking for a B2B/SAAS Sales Specialist with 3-10 years of relevant experience along with the below skill sets - · Farming experience in retention, Upselling, and cross-selling. · Serve ...
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Lead FP&A
Found in: Appcast Linkedin IN C2 - 5 days ago
Ascendion Bengaluru, IndiaAre you a finance expert with a passion for driving business success? Join our team at Ascendion as a Financial Planning & Analysis Specialist and play a key role in optimizing margins, analyzing financial metrics, and shaping strategic decisions. · Position: Lead FP&A · Location ...
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Contract Renewals Specialist
Found in: Talent IN C2 - 5 days ago
Black Box Bengaluru, India Full timeJob Title: Customer Success – Renewals Specialist · Job Summary: · Do you enjoy building innovative technology support and service solution proposals and contracts? Are you passionate about growing strong customer relationships and helping your customers achieve their business go ...
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Sr. Ads Campaign Specialist, AST WWEB
Found in: Talent IN C2 - 4 days ago
ADCI - Karnataka Bengaluru, India Full timeCollaborate with Sales team to drive customer success for our US Local advertisers. As a Sr. Ads Campaign Specialist, you are passionate about understanding business drivers for performance, the range of Amazon products available to our advertisers, and engaging with internal par ...
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Technical Support Specialist
Found in: Talent IN C2 - 6 days ago
Motorola Solutions Bengaluru, India Full timeJob Description · Reporting to a Technical Support Team Lead or Manager, Technical Support Specialist ensures critical customer issues are resolved or escalated in the most effective and efficient manner. Success in this role is defined by a strong customer-first mentality, a th ...
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Digital Marketing Specialist
Found in: Talent IN 2A C2 - 10 hours ago
adish properties Bengaluru, IndiaCompany Description · We suggest you enter details here · Role Description · This is a full-time role for a Digital Marketing Specialist at Adish Properties, located in Bengaluru. The Digital Marketing Specialist will be responsible for developing, implementing, and managing inno ...
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Sponsorship Sales Specialist
Found in: Talent IN 2A C2 - 4 days ago
NDZ Events Bengaluru, IndiaCompany Description · NDZ Events is a leading event planning and management service provider operating in Saudi Arabia for over ten years. We take pride in executing a diverse range of exceptional events by setting new standards of excellence and creating unforgettable experience ...
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Operations Specialist
Found in: Talent IN 2A C2 - 7 hours ago
Rx100 Startups Bengaluru, IndiaAbout RX100 Startups · Rx100 Startups, an arm of Rx100 Group, offers specialized support to robotics startups through structured accelerator programs, facilitating their journey from the initial design stages through manufacturing to successful commercialization · Role Descriptio ...
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SAP TM Specialist
Found in: Talent IN 2A C2 - 6 days ago
3M Bengaluru, IndiaJob Summary: · The person hired for the position of TM Specialist will be responsible for leading the design and implementation of transportation management software throughout the enterprise. Guided by domain knowledge and expertise, the TM Specialist will work with cross-funct ...
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Inside Sales Specialist
Found in: Talent IN 2A C2 - 7 hours ago
The Hiring Company Bengaluru, IndiaAbout the company: · The Hiring Company, incepted in 2022, is a new age recruitment and staffing firm based out of New Delhi. We specialise into IT, Non IT and Bulk requirements and are empanelled to more than 100+ vendors across India. We enjoy the privilege to cater more than ...
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Lead Specialist, Oracle HCM
Found in: Talent IN 2A C2 - 3 days ago
Aptean Bengaluru, IndiaJob Overview: · Oracle Journey: · We are seeking a dedicated and experienced Oracle HCM Implementation Consultant with to join our dynamic team. The successful candidate will be responsible for leading Oracle Journey implementation, configuration, and optimization of Oracle Huma ...
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Sales And Marketing Specialist
Found in: Talent IN 2A C2 - 4 days ago
Laavya Consultancy Services Pvt Ltd Bengaluru, IndiaCompany Description · Laavya Consultancy Services Pvt Ltd specializes in providing comprehensive solutions in marketing, technology, recruitment, and training. Our seasoned marketing professionals craft tailored strategies to elevate brand presence, drive engagement, and maximize ...
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Employee Engagement Specialist
Found in: Talent IN 2A C2 - 10 hours ago
sugar Bengaluru, IndiaRole Description · This is a full-time on-site role for a People and Culture Specialist. The ideal candidate is responsible for spearheading employee engagement initiatives, from initiation of ideas to execution and ongoing operations. This role involves conceptualizing and plann ...
Customer Success Specialist - Bengaluru, India - Hotelogix India Private Limited
Description
Job Description - CSS
Experience : 3 - 5yrs
Shift Timing : 12noon - 9PM
Objectives of this Role
Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
To better customer adoption by meeting up upsell/cross sell targets
Establish a trusted and strategic advisor relationship to help drive continued value of our products and services
Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
Maintain existing customer success metrics and data as directed
Daily and Monthly Responsibilities
Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
Review the customer journey, identifying how it's supported, taking a consultative approach in helping clients overcome issues and achieve goals
Facilitate interaction and workflow between project team members, including third-party service providers, to ensure deliverables are on time
Collaborate, problem solve, and/or strategize upcoming client meetings with team members
Prepare necessary documentation or visuals for client to demonstrate performance of campaigns
Work with the sales and marketing team to drill customer references and develop case studies, testimonials and other required marketing materials
Required Skills and Qualifications
3-5 years of experience in communications, marketing, sales, account management, or customer success
Strong verbal and written communication, strategic planning, and project management skills
Analytical and process-oriented mindset
Comfortable working across multiple departments in a deadline-driven environment
Active team player, self-starter, and multi tasker who can quickly adjust priorities
Preferred Qualifications
Bachelor's degree
Knowledge of Zoho will be a plus point