Home
>
Jobs
>
Bengaluru

    Customer Success Specialist - Bengaluru, India - Hotelogix India Private Limited

    Hotelogix India Private Limited
    Hotelogix India Private Limited Bengaluru, India

    Found in: Talent IN C2 - 1 week ago

    Default job background
    Full time
    Description

    Job Description - CSS

    Shift Timing : 8am - 5 pm

    Objectives of this Role

    Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction

    To better customer adoption by meeting up upsell/cross sell targets

    Establish a trusted and strategic advisor relationship to help drive continued value of our products and services

    Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team

    Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings

    Maintain existing customer success metrics and data as directed

    Daily and Monthly Responsibilities

    Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them

    Review the customer journey, identifying how it's supported, taking a consultative approach in helping clients overcome issues and achieve goals

    Facilitate interaction and workflow between project team members, including third-party service providers, to ensure deliverables are on time

    Collaborate, problem solve, and/or strategize upcoming client meetings with team members

    Prepare necessary documentation or visuals for client to demonstrate performance of campaigns

    Work with the sales and marketing team to drill customer references and develop case studies, testimonials and other required marketing materials

    Required Skills and Qualifications

    3-5 years of experience in communications, marketing, sales, account management, or customer success

    Strong verbal and written communication, strategic planning, and project management skills

    Analytical and process-oriented mindset

    Comfortable working across multiple departments in a deadline-driven environment

    Active team player, self-starter, and multitasker who can quickly adjust priorities

    Preferred Qualifications

    Bachelor's degree

    Knowledge of Zoho will be a plus point


  • DemandNXT

    Customer Success Specialist

    Found in: Talent IN 2A C2 - 6 days ago


    DemandNXT Bengaluru, India

    Customer Success Specialist · DemandNXT prides itself on its employees, state-of-the-art infrastructure and matured processes. There is emphasis on the highest level of integrity and honesty. That's why our employees stick with us and partners trust us. · Note:- By applying to th ...

  • Cropin

    Customer Success Specialist

    Found in: Talent IN 2A C2 - 9 hours ago


    Cropin Bengaluru, India

    Role Description · Full Time/Part Time: Full Time · Location: Bangalore · Job Summary · The Specialist will proactively engage with customers to provide strategic and tactical · guidance to them in order to increase the value they acquire from CropIn's suite of products. You wil ...

  • Decision Foundry

    Client Success Specialist

    Found in: Talent IN C2 - 5 days ago


    Decision Foundry Bengaluru, India Full time

    Welcome to Decision Foundry · We are both a high growth startup and one of the longest tenured Salesforce Marketing Cloud Implementation Partners in the ecosystem. Forged from a 19-year-old web analytics company, Decision Foundry is the leader in Salesforce intelligence solutions ...

  • ETeam

    Customer Success Specialist

    Found in: Talent IN C2 - 11 hours ago


    ETeam Bengaluru, India Full time

    Please find the attached SBI REGULAR JD- Inbound · *Teleperformance is Hiring for Customer Success Specialist* · *Work location* : Hebbal · *Openings for the week* · *Languages* : · 1) English + Malayalam ( 200 openings ) · 2) English + Tamil ( 200 openings ) · *Qualification* : ...

  • Graphy Inc.

    Customer Success Specialist

    Found in: Talent IN 2A C2 - 9 hours ago


    Graphy Inc. Bengaluru, India

    Job Overview: · We are seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring th ...

  • JoVE

    Customer Success Specialist, Science Education

    Found in: Talent IN 2A C2 - 3 days ago


    JoVE Bengaluru, India

    JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,0 ...


  • iimjobs Bangalore, India Full time

    Customer Success Specialist (Financial Markets) · Who are we? · - Trendlyne is a Series-A funded, profitable products startup in the financial markets space. We have cutting-edge analytics products built for companies and customers in stock markets and mutual funds. · - Our foun ...

  • Razorpay

    Senior Associate

    Found in: Talent IN 2A C2 - 6 days ago


    Razorpay Bengaluru, India

    Dear All, · Razorpay, Bangalore is hiring an Senior Associate/AM - NIT Client Success · We are looking for a B2B/SAAS Sales Specialist with 3-10 years of relevant experience along with the below skill sets - · Farming experience in retention, Upselling, and cross-selling. · Serve ...

  • Ascendion

    Lead FP&A

    Found in: Appcast Linkedin IN C2 - 5 days ago


    Ascendion Bengaluru, India

    Are you a finance expert with a passion for driving business success? Join our team at Ascendion as a Financial Planning & Analysis Specialist and play a key role in optimizing margins, analyzing financial metrics, and shaping strategic decisions. · Position: Lead FP&A · Location ...

  • Black Box

    Contract Renewals Specialist

    Found in: Talent IN C2 - 5 days ago


    Black Box Bengaluru, India Full time

    Job Title: Customer Success – Renewals Specialist · Job Summary: · Do you enjoy building innovative technology support and service solution proposals and contracts? Are you passionate about growing strong customer relationships and helping your customers achieve their business go ...

  • ADCI - Karnataka

    Sr. Ads Campaign Specialist, AST WWEB

    Found in: Talent IN C2 - 4 days ago


    ADCI - Karnataka Bengaluru, India Full time

    Collaborate with Sales team to drive customer success for our US Local advertisers. As a Sr. Ads Campaign Specialist, you are passionate about understanding business drivers for performance, the range of Amazon products available to our advertisers, and engaging with internal par ...

  • Motorola Solutions

    Technical Support Specialist

    Found in: Talent IN C2 - 6 days ago


    Motorola Solutions Bengaluru, India Full time

    Job Description · Reporting to a Technical Support Team Lead or Manager, Technical Support Specialist ensures critical customer issues are resolved or escalated in the most effective and efficient manner. Success in this role is defined by a strong customer-first mentality, a th ...

  • adish properties

    Digital Marketing Specialist

    Found in: Talent IN 2A C2 - 9 hours ago


    adish properties Bengaluru, India

    Company Description · We suggest you enter details here · Role Description · This is a full-time role for a Digital Marketing Specialist at Adish Properties, located in Bengaluru. The Digital Marketing Specialist will be responsible for developing, implementing, and managing inno ...

  • NDZ Events

    Sponsorship Sales Specialist

    Found in: Talent IN 2A C2 - 4 days ago


    NDZ Events Bengaluru, India

    Company Description · NDZ Events is a leading event planning and management service provider operating in Saudi Arabia for over ten years. We take pride in executing a diverse range of exceptional events by setting new standards of excellence and creating unforgettable experience ...

  • Rx100 Startups

    Operations Specialist

    Found in: Talent IN 2A C2 - 6 hours ago


    Rx100 Startups Bengaluru, India

    About RX100 Startups · Rx100 Startups, an arm of Rx100 Group, offers specialized support to robotics startups through structured accelerator programs, facilitating their journey from the initial design stages through manufacturing to successful commercialization · Role Descriptio ...

  • 3M

    SAP TM Specialist

    Found in: Talent IN 2A C2 - 6 days ago


    3M Bengaluru, India

    Job Summary: · The person hired for the position of TM Specialist will be responsible for leading the design and implementation of transportation management software throughout the enterprise. Guided by domain knowledge and expertise, the TM Specialist will work with cross-funct ...

  • The Hiring Company

    Inside Sales Specialist

    Found in: Talent IN 2A C2 - 6 hours ago


    The Hiring Company Bengaluru, India

    About the company: · The Hiring Company, incepted in 2022, is a new age recruitment and staffing firm based out of New Delhi. We specialise into IT, Non IT and Bulk requirements and are empanelled to more than 100+ vendors across India. We enjoy the privilege to cater more than ...

  • Aptean

    Lead Specialist, Oracle HCM

    Found in: Talent IN 2A C2 - 3 days ago


    Aptean Bengaluru, India

    Job Overview: · Oracle Journey: · We are seeking a dedicated and experienced Oracle HCM Implementation Consultant with to join our dynamic team. The successful candidate will be responsible for leading Oracle Journey implementation, configuration, and optimization of Oracle Huma ...

  • Laavya Consultancy Services Pvt Ltd

    Sales And Marketing Specialist

    Found in: Talent IN 2A C2 - 4 days ago


    Laavya Consultancy Services Pvt Ltd Bengaluru, India

    Company Description · Laavya Consultancy Services Pvt Ltd specializes in providing comprehensive solutions in marketing, technology, recruitment, and training. Our seasoned marketing professionals craft tailored strategies to elevate brand presence, drive engagement, and maximize ...

  • sugar

    Employee Engagement Specialist

    Found in: Talent IN 2A C2 - 9 hours ago


    sugar Bengaluru, India

    Role Description · This is a full-time on-site role for a People and Culture Specialist. The ideal candidate is responsible for spearheading employee engagement initiatives, from initiation of ideas to execution and ongoing operations. This role involves conceptualizing and plann ...