- Lead all Transport related requirements for Genpact with user happiness levels and maintain Genpact standards on deliverables.
- Coordinate with Organization's Managers & the Business Units on smooth operations
- Lead a program of weekly inspections to ensure accurate transport operations is upheld.
- Recommend continuous quality improvement practices across all sites.
- Innovation towards workplace excellence under transport as a function
- Build outstanding User experience at the workplace and by crafting user friendly processes.
- Lead the Ticket Management tool for the respective site and reach the critical metric goals.
- Have a creative thought process on various services for the users and transport operations.
- Plan change in program, delivery, communications, use the resources on ground and vendors aptly for Organizations benefit.
- Innovations, complex changes, Macro look out, setting expectations through drawing right programs.
- Ensure full compliance with all local and governmental regulations and legislations Managing the transport Metrics like VU, OTA, OTD etc. for the location.
- Ensure high staff morale, trust and work ethics amongst drivers and supervisors, coordinate with the city transport lead - on the implementation various initiatives, ensure an environment that supports partnership, co-operation, and performance excellence within team.
- Insight and lead transport budget for the financial year, forecast of monthly & quarterly expenses if any and adherence to the budget forecast and spend.
- Assist Site Transport Leads in ensuring site risk management programs including audits are implemented and maintained and carry out critical issue and incident reporting procedures.
- Proactively engage partners to ensure that on site client's expectations are met through high level of customer service; Build and develop effective client / partner relationships across multiple levels; Provide a reciprocal environment with client and customers ensuring high levels of engagement.
- Ensure vendors are well-managed, delivering services on time and within budget; Understand the vendor procurement processes align with agreed client procurement guidelines.
- Knowledge of transport management and transport tools.
- Experience in service industry is desirable.
- Should have a good grasp of contracts, policies and procedures related to IT and ITES
- Established ability to influence actions without direct leadership responsibility for teams or processes with a confirmed ability to build links within a matrixed environment (both cross-functionally and cross-business)
- Ability to lead and execute efficiently at all levels of the organization.
- Outstanding interpersonal skills - both written and verbal - with a confirmed ability to communicate to all "customers" internally and externally to the business.
- Proficient to work on high bandwidth and support variety of Business needs.
- Ability to meet tight deadlines; ability to prioritize and plan, coordinate, and execute on assignments, peer manage relations with colleagues of other fields.
- Analytical ability, creativity, and sound judgment in resolving site level issues.
- Ability to create management dashboard for reviews.
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Transport Manager - india, India - Smart Work Consultants
Description
Job DescriptionWe are Hiring Transport Manager for Leading FMCG Distribution Company
Location- Sriperumbudur & Sholavaram
Responsibilities
1) Transport Management
Requirements Qualifications/ Skills
5-8 years work experience as a Warehouse/Store Manager. Expertise in warehouse management procedures and best practices. Ability to implement process improvement initiatives. Ability to manage self and manage staff. Decision-making and problem solving skills. Good communication skills- verbal and written (email, basic reports). Basic knowledge of excel and word.