Jobs
>
Solution Architect
>
Mumbai

    Solution Architect - mumbai, India - NTT DATA

    NTT DATA
    NTT DATA mumbai, India

    1 week ago

    NTT Data background
    Description

    Job Description

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

    In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

    With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

    Want to be a part of our team?

    Responsible for high-level relationship management with clients. Serves as the primary management contact and client liaison during delivery of a professional services engagement or an outsourced solution.
    Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Works to grow the client relationship by identifying new business opportunities. Drives team to execute on contract terms and conditions and works with the delivery managers to ensure on-time delivery of projects that support the client's business.
    Generally has profit and loss responsibilities. Selects, develops and evaluates personnel to ensure the efficient operation of the function.

    Working at NTT

    The role of MS Client Delivery Management is to manage one or more MS Client Delivery Specialists. They support the business and protect the company's reputation by taking responsibility for overall contract management for local, small and low to medium complexity client contracts.
    They are responsible for ensuring client satisfaction, service delivery, and contract profitability for their assigned client contracts. These clients require service delivery for more than one NTT Business Units and are often complex by nature and are typically across multiple sites or for multiple NTT service offerings.
    Key Roles and Responsibilities:

  • Lead and coach a team of one or more Service Delivery Specialists
  • Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts
  • Work closely with the Service Delivery Management and Vendor Management teams to identify methods or purchase and procurement, establish evaluation criteria, evaluate alternative options, and assist with the decision to select the most appropriate vendor/supplier
  • Engage proactively and collaboratively with suppliers to resolve incidents, problems, or unsatisfactory performance
  • Develop and manage an annual operating budget and work with the Commercial Team, ensure that monthly and pass-through billing happens
  • Consult the Legal Representatives within NTT and ensure that all contract escalations are addressed with contract governance
  • Review all proposals delivered to the client and ensure that growth objectives within the account are in line with NTT's overall growth objectives and serve the best interest of the client
  • Contribute to pre-sales processes by providing information, determining the effort required to deliver, and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client
  • Collaborate and engage with a variety of stakeholders, including the Business Review Board members, the monthly Account Forum with the respective Business Units and the Steering Committee to ensure the delivery of services against the agreed Service Level Agreements
  • Drive service delivery excellence by motivating the team members and inspiring outstanding performance against Service Level Agreements
  • Negotiates and resolves contractual issues, including failure to meet contractual obligations
  • Partner with the organization to attract the right talent and ensure that the team is staffed according to requirements and that all team members are fully utilized

    • Knowledge, Skills, and Attributes:

  • Ability to lead and coach a team
  • Ability to establish strong relationships with internal stakeholders and external clients
  • Excellent relationship-building skills
  • Strong ability in managing coordinated delivery of service
  • Excellent written and verbal communication skills
  • Strong collaboration skills
  • Ability to work well in a pressurized environment
  • Excellent client centricity
  • Excellent business acumen and commercial skills
  • Highly analytical with proven negotiation skills
  • Passionate, strong initiative, self-driven with a commitment to succeed

    • Academic Qualifications and Certifications:

  • Demonstrable related experience with a Bachelor's or equivalent degree; or moderate level experience and a Master's or equivalent degree; or a Ph.D. or equivalent degree without experience; or equivalent work experience
  • ITIL certification

    • Required Experience:

  • Demonstrated client engagement experience at a very senior level
  • Demonstrated experience in a Managed Services and/or Support Services environment
  • Demonstrated years of experience managing and leading a service delivery team and/or related function

    • Skills Summary

    Account Management, Client Advocacy, Client Relationship Management, Contract Performance Management, Financial Acumen, People Management, Service Delivery Management, Service Improvement

    What will make you a good fit for the role?

    Workplace type:

    On-site Working

    Equal Opportunity Employer

    NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

    Join our growing global team and accelerate your career with us. Apply today.

    A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
    • Apply from local Career site Apply from local Career site Back to search results
  • KServe BPO Private Limited

    Solution Architect

    1 week ago

    KServe BPO Private Limited Mumbai, India

    Solution Architect - One Month onsite + 2 Months Offshore · Work Experience - More than 15 years' Experience as Enterprise Architect/ Solution Architect · - Should have good knowledge about Service-Oriented Architecture (SOA), Microservices Architecture, Cloud-Native Architecture ...

  • Hubcom Techno System

    Solution Architect

    1 week ago

    Hubcom Techno System Mumbai, India

    Mumbai, India · Job Type · Full Time · **About the Role**: · Education, Experience, and Licensing Requirements: ·  Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience ·  Minimum of years of experience related to Information tec ...

  • uncia technologies private limited

    Solution Architect

    2 weeks ago

    uncia technologies private limited Mumbai, India

    Role Specification**:Solution Architect** · About the Role: Solution Architect is responsible for creating and implementing the product architecture that satisfies the intended business requirements from clients. They begin by gathering business needs, learning the requirements' ...

  • L&T Cloudfiniti

    Solutions Architect

    3 weeks ago

    L&T Cloudfiniti Mumbai, India

    **We are hiring people like you**: · L&T is a team of more than 50000 professionals spread across the globe. We combine a proven track record and professional skills, woven together with a culture of trust & caring. Consistently rated among the best employers in the country, L&T ...

  • AMK Technology

    Solution Architect

    1 week ago

    AMK Technology Mumbai, India

    Minimum year proven SAP consulting experience in a customer facing role with large and/or multi-national organizations · - Must have depth knowledge of Finance business processes and SAP best practice · - Proven experience in SAP technical design & Functional design -A minimum of ...

  • NR Consulting - India

    Solution Architect

    1 week ago

    NR Consulting - India Mumbai, India

    **Skills: -** Solution Architect -.NET,.Net core, ASP.NET MVC, Web API, ASP.NET Web Forms, Guidewire, Duckcreek, P&C knowledge (P&C- Property and Casualty) · **Shift Timing**: Indian shift · **Total Exp: -** 12-15Yr. · **Relevant Experience: - **8yr in Solution Architect · Interv ...

  • Trigyn

    Solution Architect

    1 week ago

    Trigyn Mumbai, India

    Position Id: G · **Job Type**:Full Time · Country: India · - Location: Mumbai / Chennai / Bangalore / Pune- Pay Rate: Open- Contact Recruiter: · -**: · Trigyn has a full-time opportunity as a Solution Architect - ERP. This opportunities are open in Chennai/Mumbai/Pune/Bangalore ...

  • Perfios

    Solution Architect

    2 weeks ago

    Perfios Mumbai, India

    Building and integrating information systems to meet the company's needs. · - Assessing the systems architecture currently in place and working with technical staff to recommend solutions to improve it. · - Resolving technical problems as they arise. · - Providing supervision and ...

  • Talentxo

    Solution Architect

    3 weeks ago

    Talentxo Mumbai, India

    Maximum Compensation · Open to discussion · Experience Required · years · Working Days · 5 days/week · Role & Responsibilities · - Work closely with product managers and other business-side stakeholders and contribute to business plan and product roadmap from technology point of ...

  • Transformhub

    Solutions Architect

    2 weeks ago

    Transformhub Mumbai, India

    10 + years as Solution Architect in implementing cloud solutions. · - Strong experience in Domain driven design development and Microservice architecture and development. · - Work with distributed agile development teams and product owner to design and implement product features. ...

  • AMK Technology

    Solution Architect

    1 week ago

    AMK Technology Mumbai, India

    Minimum year proven SAP consulting experience in a customer facing role with large and/or multi-national organizations · - Must have depth knowledge of Finance business processes and SAP best practice · - Proven experience in SAP technical design & Functional design -A minimum of ...

  • Vtechys LLC

    Solution Architect

    3 weeks ago

    Vtechys LLC Mumbai, India

    **Role & Responsibility**: · **8-10 Years expereince need** · Solution Design: Collaborate with stakeholders, such as business analysts, project managers, and developers, to understand business requirements and translate them into technical solutions. Create solution designs, inc ...

  • Ideal Personnel Search Point P Ltd

    Solution Architect

    2 weeks ago

    Ideal Personnel Search Point P Ltd Mumbai, India

    Solution Architect, JSW One · Java · SQL · Solutions Architect · About JSW One · Technology · JSW One Platforms is a venture founded by the world-renowned JSW group. · JSW One is our integrated technology platform that seeks to transform India through increased transparency, trus ...

  • Tech Data

    Solutions Architect

    2 weeks ago

    Tech Data Mumbai, India

    **Job Purpose**: · Working with the Tech Data Sales Team, the Solution Architect is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Solution Architect als ...

  • optim hire

    Solution Architect

    2 weeks ago

    optim hire Mumbai, India

    **Responsibilities** · - Lead architecture initiatives from inception to completion · - Collaborate with business users to create architecture in alignment with business need · - Champion the adoption of reusable architecture assets to improve efficiency · - Produce documentation ...

  • Rapyder Cloud Solutions

    Solution Architect

    1 week ago

    Rapyder Cloud Solutions Mumbai, India

    Cloud Architect, Solution designing, cloud migration, aws · **Responsibilities · - We are looking for hands-on cloud architects who will work with other Professional Services consultants in a project to: · - Analyse the customer's existing infrastructure design including network, ...

  • Ashnik

    Solution Architect

    1 week ago

    Ashnik Mumbai, India

    **Open Positions: 1**: · Location: Mumbai · **The Position**: · Ashnik is looking for a Solution Architect for high speed Data Pipeline in its Pre-sales solutioning team for India and Southeast Asia. In this role, you will develop solution and architecture by integrating various ...

  • Integrated Personnel Services Private Limited

    Solution Architect

    2 weeks ago

    Integrated Personnel Services Private Limited Mumbai, India

    Job Description · - About Us · - Integrated Personnel Services Ltd. (IPSL) incorporated in the year 2004, with intent to deliver integrated solutions for Recruitment, HR Management / processing and HR outsourcing for IT and Non-IT companies that exactly matching to the client's r ...

  • YourHRfolks

    Solution Architect

    1 week ago

    YourHRfolks Mumbai, India

    Position: Solution Architect · Work Location: Mumbai · Job Responsibilities: · - Participating in technical requirements gathering, brainstorming & documenting the solution · - Interfacing with all levels of developers & QA and addressing delivery team's issues. · - Understanding ...

  • Ericsson

    Solution Architect

    1 week ago

    Ericsson Mumbai, India

    **About this opportunity**: · We are now looking for a Solution Architect, who will be responsible for analyzing, designing, and developing commercially viable end-to-end technical solutions based on the customer specifications and business needs. Responsible for short and long-t ...