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Bengaluru

    Fusion SaaS Functional Consultant - Bengaluru, India - Oracle

    Oracle
    Oracle Bengaluru, India

    1 week ago

    oracle background
    Description
    Short description displayed on job tile


    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.

    This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and solve for our Electronic Support Services.

    A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and intensified issues.

    Job description displayed in the job posting

    Expert in Fusion SaaS Technology and Products.
    Functional knowledge in any of Oracle ERP, SCM or HCM will be mandatory.
    Well versed in Regression Testing and having basic knowledge of Automation using AI Apps.
    Familiarity with BIP Report development and Oracle Cloud Observability platform.
    Knowledge of Oracle Identity and Access Management systems including industry standard protocols such as OAuth.
    Knowledge of RBAC and policy-based access control modelsFamiliarity with Oracle Coordinated Cloud (OIC) integrations and Adapters will be preferred.
    Experience with designing and writing REST APIs will be desirable but not mandatory.
    Experience working and integrating with SQL or NoSQL databases.
    Strong competence in developing presentations required MS Word, PowerPoint and Excel will be required.
    Responsibilities displayed in the job posting.
    As a Sr.

    Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and valuable Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products.

    Have an understanding of all Oracle products in their proficiencies and in-depth knowledge of several products and/or platforms.

    Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management.

    In this position, you will routinely act independently while researching and developing solutions to customer issues.

    Diversity and Inclusion:

    An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in.

    Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

    In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that encourages thought leadership and innovation.

    Oracle offers a highly competitive suite of Employee Benefits crafted on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more.

    We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

    At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities.

    We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles.

    To perform crucial job functions.
    That's why we're committed to crafting a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're encouraged to go beyond what's been done before.
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