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Hyderabad

    Housekeeping Executive - hyderabad, India - NOVOTEL

    NOVOTEL
    NOVOTEL hyderabad, India

    5 days ago

    Default job background
    Full time
    Description
    Job Description

    Primary Responsibilities


    • Optimizes work productivity by effectively scheduling and allocating all available resources and recommends changes in methods, equipment, design, staff, to EHK in order to improve departmental standards/productivity and ensures implementation of the same

    • Ensures cleanliness and hygiene standards in all areas of the hotel

    • Ensures adherence to company and hotel policies by all departmental employees

    • Plans the organization of work within the department, including assignments, time schedules and vacations

    • Ensures all relevant documentation and records are updated and complete

    • Ensures guest requirements and requests are promptly and efficiently responded to in order to achieve customer satisfaction

    People Management


    • Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, morale and guest service.

    • Interact with guests and personnel of the hotel in an efficient and friendly manner.

    • Provide effective support to the team to enable them to provide a range of effective and efficient services.

    • Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.

    • Conduct on-going training and coach all the employees and ensure to maintain records.

    • Conduct briefing for Housekeeping attendants.

    Qualifications

    Knowledge and Experience


    • Diploma in Tourism / Hospitality Management

    • Minimum 2 year of relevant experience

    • Excellent reading, writing and oral proficiency in English language

    • Ability to speak other languages and basic understanding of local languages will be an advantage

    Competencies


    • Strong leadership, interpersonal and training skills

    • Results and service oriented with an eye for details

    • Ability to multi-task, work well in stressful & high-pressure situations

    • Well-presented and professionally groomed at all times

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