Banquet Manager - Tiruchirappalli, India - Kaarlo Training & HR Solutions Pvt. Ltd.

Description

Job Description

• We are looking for a highly organized and customer-focused Banquet Manager to oversee all aspects of banquet operations at our prestigious venue.
• The ideal candidate will have a keen eye for detail, excellent management skills, and a passion for creating memorable experiences for our guests.
• This role involves coordinating with clients, managing banquet staff, and ensuring that all events run smoothly and efficiently.

Requirements

• Event Planning and Coordination:
• Work closely with clients to understand their needs and expectations for their events.
• Plan and organize banquet events, including weddings, corporate events, and private parties.
• Develop detailed event plans and timelines to ensure seamless execution.
• Staff Management:
• Recruit, train, and supervise banquet staff, including servers, bartenders, and setup crews.
• Schedule staff according to the needs of each event and ensure adequate coverage.
• Monitor staff performance and provide coaching and feedback as needed.
• Operations Management:
• Oversee the setup, execution, and breakdown of banquet events.
• Ensure that all banquet spaces are properly prepared and maintained.
• Coordinate with kitchen staff to ensure timely and efficient food service.
• Customer Service:
• Serve as the primary point of contact for clients during events.
• Address any issues or concerns promptly and professionally to ensure client satisfaction.
• Collect feedback from clients and guests to continually improve service quality.
• Budget and Financial Management:
• Prepare and manage budgets for banquet events, ensuring cost control and profitability.
• Track expenses and revenue for each event and report on financial performance.
• Negotiate contracts with vendors and suppliers to secure the best prices and services.
• Compliance and Safety:
• Ensure all events comply with health and safety regulations.
• Maintain high standards of cleanliness and hygiene in all banquet areas.
• Implement and enforce policies and procedures to ensure the safety of guests and staff.

Benefits

Career growth