- Engage with customers to understand their technical requirements and challenges related to networking, Wi-Fi, CCTV, server, and storage (SAN) solutions.
- Conduct detailed needs analysis and translate customer requirements into actionable technical solutions.
- Solution Design and Proposal:
- Design comprehensive and scalable solutions that meet customer needs and align with industry best practices.
- Create detailed proposals, including technical diagrams, bill of materials (BOM), and pricing.
- Conduct product demonstrations and presentations to showcase the features and benefits of networking, Wi-Fi, CCTV, server, and SAN solutions.
- Articulate technical concepts clearly and effectively to both technical and nontechnical audiences.
- Collaborate with the sales team to respond to technical queries and provide presales support during the sales cycle.
- Address customer concerns and objections related to technical aspects of proposed solutions.
- Carry a good rapport and hands on database of OEM/vendors for related product/service and solution.
- Build strong relationships customers by understanding their business objectives and offering tailored technical solutions.
- Collaborate with internal teams, including sales, product management, and engineering, to ensure seamless delivery of solutions.
- Stay updated on industry trends, technologies, and competitive landscape related to networking, Wi-Fi, CCTV, server, and SAN solutions.
- Leverage industry knowledge to provide strategic guidance and recommendations to clients.
- Maintain accurate records of vendor/customer interactions, technical designs, and solution proposals.
- Provide regular reports and updates to the sales team on presales activities and opportunities.
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
- Proven experience in presales engineering or a similar technical sales role, preferably in the networking, IT infrastructure, or security industry for minimum 5 years.
- Working experience or well versed with Govt.
- Tendering/Bidding Procedures.
- Strong understanding of networking principles, wireless technologies, CCTV systems, and server/storage architectures.
- Proficiency in solution design tools and technologies (e. g. , network design software, CAD tools).
- Excellent communication and presentation skills with the ability to convey technical concepts to diverse audiences.
- Customerfocused mindset with a passion for delivering highquality solutions and exceeding customer expectations.
- Relevant certifications (e. g. , CCNA, CWNA, MCSE, etc. ) are a plus.
- Ability to work independently and collaboratively in a fastpaced, dynamic environment.
- Job location: Ahmedabad (HO)
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Presales Manager - Gujarat, India - Ishan Technologies
Description
We are seeking a knowledgeable and motivated Pre-Sales Engineer/Manager specializing in Networking, Wi-Fi, CCTV, and Server & SAN solutions.As a key member of our sales team, he/she will be responsible for supporting our sales efforts by providing technical expertise, solution design, and product recommendations to our clients and prospects.
Roles and Responsibilities:
Technical Consultation:
Product Demonstration and Presentation:
Technical Support:
Relationship Management:
Industry Expertise:
Documentation and Reporting:
Qualifications and Skills:
Time: 10:00 AM to 07:00 PM.
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