- B.E./B.Tech in any specialization
- Ability to generate multiple viable solutions for complex problems.
- Effective collaboration in a cross-functional team.
- Day-to-day troubleshooting via voice/video calls.
- Optimizing serviceability of machines across different Business Units.
- Coordinating with service engineers for deployment and support.
- Strict adherence to predefined SOPs for efficient ticket closures.
- Regular updates to the line manager on faults, spares, and assistance needed.
- Drive for continuous improvement and setting new benchmarks.
- Collaboration with software and hardware teams for system enhancements.
- Contributing to industry best practices and continuous improvement initiatives.
- Developing and maintaining technical documentation.
- Quality control checks on finished goods.
- Tracking spare parts dispatch across countries and overseas.
- Electronics Engineering qualification from a recognized institution.
- Excellent English communication skills.
- Adaptability to fast-paced environments.
- Strong interpersonal and customer service skills.
- Flexible and collaborative mindset.
- Professional dress code at HQ and necessary protective gear in the assembly area.
- Alignment with Peppermint's work ethos and culture.
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Tech Ops Engineer Fresher - Sany, India - Peppermint Robotics
Description
About Peppermint Robotics: Peppermint is a leading autonomous robotics company that originated from SINE IIT Bombay and is backed by Qualcomm. Specializing in the development of service robots, Peppermint designs and manufactures commercial housekeeping robots at its factory in Pune, with operations in Pune, Mumbai, Bangalore, Dubai, and Austin.
Overview: As a Tech Ops Engineer at Peppermint Robotics, you'll have the chance to gain hands-on experience in a cutting-edge robotics company. We are looking for a detail-oriented individual with proactive communication skills and a self-driven attitude to support operations in the Europe Region.
Location: Pune
Qualification:
What The Work Looks Like:
Experience and Skills / Qualities We Deeply Value:
What to Expect:
At Peppermint, we value authenticity, clear communication, and a curiosity to learn. We are committed to supporting our team members' growth and fostering a culture that drives our mission forward. If you are passionate about our purpose, we look forward to having you on board!
Prepare yourself for an exceptional experience working on a world-class product. This journey will challenge you to deliver top-notch results, surrounded by a team of talented individuals dedicated to excellence every day.
Keywords: electronic troubleshooting, communication skills, interpersonal skills, flexible approach, adaptability
