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Noida

    is Hiring for OTC-Credit Management-US Shift - Noida, India - Genpact

    Genpact
    Genpact background
    Description

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

    Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

    Welcome to the relentless pursuit of better.

    Inviting applications for the role of Management Trainee/Assistant Manager, OTC – Credit Management.

    We are looking for someone with a deep understanding of the order to cash Credit Management process. If you have a keen eye for detail, excellent analytical skills, and a passion for financial management, we invite you to apply for this role.

    Responsibilities

    In this role, you will be responsible for Managing Credit Limits for clients in ERP (Enterprise Resource Planning) after vetting all relevant documents.

    Responsibilities

    • Assess and evaluate the creditworthiness of potential customers.
    • Analyze financial information and credit reports with precision.
    • Establish and diligently monitor credit limits.
    • Ensure customers adhere to agreed-upon credit limits and terms.
    • Maintain a daily workload, prioritizing tasks to achieve zero backlog.
    • Promptly resolve customer queries, escalating and following up when necessary.
    • Conduct thorough data validation and initial credit assessments.
    • Collaborate with credit agencies for data analysis in adherence to established processes.
    • Manage credit limit setup and maintenance.
    • Periodically review credit limits in coordination with the team leader.
    • Provide recommendations for changes in credit limits and terms.
    • Monitor credit exposure and oversee order hold/release activities.
    • Demonstrate proficiency in MS Office, exhibit mastery of ERP systems, and showcase meticulous documentation skills.
    • Possess strong analytical and problem-solving skills, complemented by effective verbal and written communication abilities.
    • Collaborate with various departments to efficiently resolve issues.
    • Deliver effective training programs to enhance the skills and knowledge of team members.
    • Provide mentorship to team members, fostering their professional growth and development.
    • Ensure strict adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
    • Drive process improvement initiatives to enhance operational efficiency and effectiveness.
    • Take a proactive leadership approach, championing continuous improvement efforts within the team.

    Qualifications we seek in you

    Minimum Qualification

    • B.Com Graduate
    • Relevant experience

    Preferred Qualification

    • Strong credit control knowledge
    • Advanced user of Excel
    • Knowledge of SAP /S4 Hana
    • Ability to act on own initiative
    • Must demonstrate a high level of self-motivation, energy, and flexibility
    • Ability to handle multifaceted volumes of workloads and to reach targets and deadlines on a timely basis
    • Innovative and always looking for continuous improvement
    • Exercises good judgement on day-to-day business problems and provides recommendations for solving course correction

    Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, , and YouTube.


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