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    Staff IT Engineer - bangalore, India - Lenovo

    Lenovo
    Lenovo bangalore, India

    6 days ago

    Default job background
    Full time
    Description

    Description and Requirements

    Responsibilities

  • Provide Deskside support for technology-related services requests on Lenovo owned PC assets and associated peripherals, including PC deployment, software support, data wipe.
  • Provide technical support and troubleshooting for hardware, software, and system issues.
  • Collaborate with other departments to support onboarding & offboarding, IT security activity, business compliance and audits, IT asset management, audio visual / video conference, business event / activity Kickoff, All-hands meeting).
  • Manage IT projects, including planning, budgeting, and resource allocation, as well as solution assessment and user communciation.
  • Provide onsite presence support and run local business engagement.
  • Administrate local IT vendor and take care of yearly operation contract renew.
  • Evaluate and recommend new technologies and solutions to improve efficiency and productivity, stay updated with the latest industry trends and advancements in technology.

    • Experience & Skills:

  • 3+ Years' experience in IT system operation or Client Technical Support roles.
  • Fluent English skills (Chinese skills are not required but a nice to have).
  • Strong technical knowledge and expertise in various IT systems, including hardware, software, networks, and security.
  • Strong problem-solving and analytical skills to identify and resolve complex IT issues.
  • Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
  • Project management skills to successfully plan, execute, and monitor IT projects.
  • Knowledge of IT best practices and industry standards.
  • Ability to adapt to changing technology trends and learn new technologies quickly.
  • Strong organizational and time management skills to prioritize tasks and meet deadlines.
  • Attention to detail and a commitment to delivering high-quality work.
  • Ability to work under pressure and handle multiple tasks simultaneously.
    • Additional Locations : * India - Karnātaka - Bangalore * India - Karnātaka - BANGALORE * India * India - Karnātaka * India - Karnātaka - Bangalore , * India - Karnātaka - BANGALORE
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