Aaisha Ahmed

Dedicated and student- focused teaching professional, who is committed to provide a Well balanced, supportive and engage learning environment for all the students, Proficient at tailoring lesson plans to in-corporate students diverse interests and capture their attention and imagination. 

• Working in Pearson School Kompally .., as TGT Social Science...( 2019 ) For Grade 5, 6 & 7.
• KendriyaVidhyalaya AFS Begumpet, as TGT Social Science... (2018) For Grade 6,7&8
• Just Dial Ltd..., ( 2007 – 2018 )
• 3+ years of experience in teaching English and Social in St Mary’s High School {Hashmathpet, old bowenpally}(2003) for 6th, 7th and 8thGrade.

TGT Social Science :

• Arranged several field trips each year to show students about history as it was being taught.
• Had “Me time “for children who needed extra assistance.
• Co-ordination with parallel teachers for an organised work
• Help students analyze and improve study methods and habits
• Seek assistance for students who are consistently performing below grade level
• Perform other duties as assigned
• Establish and maintain open communication by conducting conferences with parents, students, principals, and teachers
• Assist in selection of books, equipment, and other instructional materials
• Performs various administrative duties such as taking attendance, organizing the classroom and recording grades
• Administers various types of assessments (i.e. performance in assessments, formal and informal assessments, etc.) to monitor student comprehension
• Attends faculty meetings and training sessions
• Instructing students through lectures, discussions, visual aids and other effective teaching methods for student comprehension

Asst Manager- Sales Support (2012  )  Just Dial Ltd..,

• Handling a team of 12 in maintaining their Quality & productivity. 

• Monitoring the team work in validating of Legal contracts day to day i.e, Cheque details, signature of customer on documents and other supporting proofs submitted along with the contract.

• Ensuring the team gives proper voice modulation while taking confirmation from clients. Receiving of contracts in software and editing where required; Preparing of Day wise KPI & tallying the same with sales. Preparing of clash and double declaration sales report. Investigating on dummy declaration of sales and cheque bounces.

     Reseller Business Development ( 2011 )                   Just Dial Ltd

• Pan India co-ordination regarding entire process
• Resolving all the queries of Resellers
• Payout’s management
• Preparing on sales incentive plan
• Creation of new resellers Id’s
• Disposing of Unsuccessful transactions

     Team Lead Customer Support ( 2007 )                                         Just Dial  Ltd

• Overseeing daily activities and supervising a team of Customer Service representatives who provided technical support to company’s customers.

• Solved all major customer problems / queries that subordinates were not able to solve earlier.

• Trained and supervised customer service professionals to ensure optimum satisfaction of clients.

• Managed a team of Client Services Associates that focused on meeting Customer Service efficiency and quality standards.

       HR Head Hunting  ( 2007)                         Just Dial Ltd..,

• HR Head Hunting and HR Induction to the new joiners for short span of time Sales ( 2007) Just Dial Ltd..,

• Started my career as Process associate in sales

• M. A (English) (Osmania University)
• B Ed ( Method I Social & Method II English ) Royal College of Education.  
• Bachelor’s degree Arts (Economics, Political Sc & Public Admn) from DBPM.
• Intermediate (Commerce, Economics & Civics) from Villa Marie Junior College.
• SSC from St Francis Girls High School.