abdul hai
Services provided: Customer Service Representatives
About abdul hai:
Experienced Assistant Store Manager with depth in training, mentoring, coaching and developing staff in large, consumer-focused store operations, strong budgeting, sales forecasting, and merchandising background coupled with an exceptional sense of customer service and depth knowledge inventory management .Broad skills in educating personnel to achieve exceptional levels of customer service, building teams, and ensuring the achievement of corporate goals.
Experience
Assistant Store Manager Jan 2016 - Present
Shree Jhawar And Co. Kolkata, Indian
Main activities and responsibilities:
- Direct sales floor activities, ensuring excellence in customer service and resolving store level problems.
- Established sales goals, manage budgets, devise sales forecasts, and consistently maximize sales and profits.
- Oversee personal management, Interviewing, training, mentoring and evaluating.
- Manage merchandise selection, window display, and stocking, working directly with vendor.
- Work with corporate management developing local marketing and advertising strategies.
- Maintain price accuracy of goods and ensured adequate stock levels.
Senior Store Assistant Dec 2012 - Dec 2016
Shree Jhawar And Co. Kolkata, Indian
Main activities and responsibilities:
- Assisted customers with prompt and polite support in-present and via telephone.
- Remained calm poised in high-stress dynamic environment to promote service to customers and staff.
- Helped customers locate products and checked store system for merchandise and other sites.
- Referred customers to various services by evaluating needs and providing recommendations.
- Used consultative sales techniques to understand customer needs and recommend relevant products and service.
- Maintained records related to sale, returns and inventory availability.
- Established rapport with customers using active listening and interpersonal skills.
Store Assistant Aug 2009 - Dec 2012
Shree Jhawar And Co. Kolkata, Indian
Main activities and responsibilities:
- Assisted with sales support and post sales follow-ups.
- Maintained inventory and scheduled shipments when necessary.
- Helped to build and foster relationship with customer.
- Maintain a clean and orderly work environments
- Helped with window display and shop décor.
Education
Bachelor of arts 1995 - 1997
Birbhum Mahavidyalaya, The University of Burdwan Suri, Birbhum, West Bengal, India
Certificate Course In Information Technology 2001 – 2002
CMC Limited Kolkata, India
Professionals offering similar services to those of abdul hai
Professionals in the same Customer Service / Support sector as abdul hai
Professionales offering Customer Service Representatives services
Other users who are called abdul
Jobs near Kolkata, Kolkata
-
Food and Beverage Associate
Found in: Talent IN C2 - 14 hours ago
AmbujaNeotia Group Kolkata, India Full timeCompany: Ambuja Neotia · Website: · Position: Food & Beverage Associate · Experience: 0-06 months · Qualification: Craft course in hotel management/HM?Bsc in hotel Management · Job Responsibility: F & B Service, Handling guest, Taking order , Setup , service of banquet, Handlin ...
-
Business Development
Found in: beBee S2 IN - 5 days ago
Kradle Store Private Limited Kolkata, India Internship, Full time· About the internship: · Selected intern's day-to-day responsibilities include: · 1. Work on lead generation · 2. Explain the unique benefits that the company is offering to customers · > · Only those candidates can apply who: · 1. are available for full time (in-office) inter ...
-
Call Quality Analyst
Found in: Talent IN C2 - 14 hours ago
Mahe Technologies Private Limited Kolkata, India Full timeRequired Experienced Call Quality analyst for UK survey process, · candidate must have at-least 1 year of relevant experience, · candidate should have good communications skill, · candidate should be flexible with th shift timings, · should have experience in auditing calls, (Any ...