Abhishek Dey

Engaging restaurant worker and restaurant incharge with 6 years of experience. Seeking to assist in reaching the goal of food service industry excellence. Managed 35 chefs and 20 waitstaff in fast-paced, high-end restaurant. Handled inventory, vendors, and hiring. Reduced turnover by 25%.

Restaurant Supervisor job in Qatar

 RESTAURANT SUPERVISOR

EATERS LLC 800 DEGREES PIZZERIA- 

DOHA, QATAR

OCTOBER 2018 TO JUNE 2020

• Involved in the effective implementations of the training and leading all team members.
• Directly responsible to make outlet business plan and strategies to achieve the monthly budget.
• Food and beverage promotions, marketing, planning, executing operations for the growth of business.
• Equally responsible for outlet marketing to get more footfalls in the restaurant hence, accountable for planning and executing month wise
• Assign responsibilities to subordinates and check their performance periodically.
• Keeping the track on Damage & Wastage of all Food & Beverage Items.
• In depth knowledge of actual Food & Beverages operations.
• Handling operational functions like pre-shifts staff briefings, making duty roster, shift management, carrying out inventory.
• Screening, interviewing, hiring, and training restaurant staff.
• Monitoring the restaurant’s cash flow and settling outstanding bills. Ensuring policies and procedures are adhered and complied with including security & cash control.
• Assist the outlet Manager with the menus and market analysis. Work on action plan given by Restaurant Manager.
• Ensuring high quality services, resulting in customer delight and optimum resource utilization for maximum service quality.
• Exceeding customer expectations by providing services that are above and beyond customer satisfaction. 
• Conducting training classes for enhancing service skills of team members & subordinates.
• Been appointed as Trainee Supervisor.

HEAD WAITER

JODHPUR ROYAL DINING - DUBAI, UAE 

MAY 2016 TO JANUARY 2018

• Working as multi-tasking head waiter/team member.
• Working as a senior to ensuring complete taking care of guest need.
• Handling all the sections (FOH) as well as training new staffs for the same. Worked as Cashier & Barista.
• Helping supervisor for daily ordering & monthly inventory.
• Receiving all the ordering items and making sure all the items are in well condition. Making sure all the checklists are filled properly.
• Following municipality's terms and conditions.
• Completely taking care of guest requirements and making sure the service and the quality of foodies more than the promised standard.
• Achieving daily target given by supervisor. Following all the steps of service.

TEAM MEMBER

Spice Villa Mediterranean Restaurant - Gujarat, INDIA

July2014 to March 2016

• Present menu and providing detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Informing guests about dish of the day & day's special. Up-sell additional products when appropriate.
• Taking accurate food & drinks order, using POS software. Repeating the order.
• Communicating the orders with kitchen team. Giving bill & collecting money by cash or card. Keeping a strong eye for tracking the order.
• Giving notification if the order is ready & giving warm smile by saying Thank you for visiting us. Following all relevant health department regulations.
• Greeting the guests.

TRAINEE

Maradiva Villas Resorts & Spa

FLIC EN FLAC, MAURITIUS

November 2012 to February 2013

• Successfully completed the training program of 3 months from the exotic 5 star deluxe luxury property in food and beverage department.
• Learned all the basic handling of food and beverage department.

TRAINEE

The Oberoi Grand –

Kolkata, West Bengal 

July 2011 to September 2011

• Attended briefing, mis-en-place, mis-en-scene, cleaned silverware and glassware. Prepare each table for service, service of food and beverage, ensure hygiene and sanitation.

B.A Degree in Hospitality & Tourism Management

International Institute of Hotel Management - Kolkata, West Bengal Affiliated to Edinburgh Napier University, Scotland     June 2011 to July 2014

Edinburgh Napier University Degree in hospitality administration

Higher diploma in Hospitality & Tourism Management

International Institute of Hotel Management - Kolkata, West Bengal

June 2011 to July 2014

High school or equivalent in Science

National Institute of Open School – Rourkela, Odisha

May 2008 to April 2010