Abhishek Nadiger

Experienced Software Engineer with a demonstrated history of working in the computer software industry.

With 5+ years of experience in designing, developing, and maintaining robust web applications. Proficient in Python and various web frameworks, with a strong focus on creating efficient, scalable, and maintainable code. Adept at collaborating with cross-functional teams and delivering highquality solutions on time.

Senior Software Engineer: Soroco India Limited (Sep 2021 - Present)

•  Analyzed chatbot queries from chat history using clustering techniques to identify uncertain queries and predict new user intents. 
• Used K-Means clustering to analyze user-disliked queries and identify variations of existing intents. Enhanced the chatbot's training to recognize these variations, reducing dislikes by 30% 
• Provided real-time responses to user custom queries on chatbot by retrieving information from multiple sources, including databases, real-time APIs, and S3. 
• Automated repetitive UI interactions, eliminating manual effort and improving efficiency by enabling machine-driven execution, reducing human involvement by 60%.
• Developed a dynamic dashboard that generates UI elements from JSON configurations using Formly(Angular), enabling other teams to create custom dashboards without /minimal coding
• Led and mentored a team of 3 junior developers, providing technical guidance and fostering skill development. 
• Built and supported abstraction APIs that concealed low-level complexities, enabling seamless interaction with storage, secrets, and caching systems.
• Managed Apache Airflow to automate workflows, improving operational efficiency and task scheduling Enhanced platform security by integrating antivirus functionality, ensuring robust protection. 

Software Engineer, Soroco India Limited (Jun 2019 - Sep 2021)

•  Developed and Maintained a chatbot capable of handling over 100,000 conversations daily.
•  Developed a hybrid application enabling cross-platform functionality on both Android and web browsers using the Ionic framework(Angular), with 20,000+ active users each month 
• Integrated SSO feature on the chatbot using customer LDAP 

I completed my Bachelor of Engineering in Computer Science and Engineering (CSE) from RV College of Engineering, Bengaluru, spanning from August 2015 to May 2019. Throughout my academic journey, I maintained a CGPA of 9.0, demonstrating strong technical proficiency and a commitment to excellence in my studies.