Aditya Bhattacharaya

Passionate and value-driven management trainee with 2 years of experience in leading cross functional teams in operations and product (B2B, B2C) to plan, build and launch.

Product manager @ Grayswipe

● Leading the development of salon management that streamlines appointment bookings, inventory management, and customer communication. 
● Conducted market research, customer discovery, and user research to identify customer needs and market trends. 
● Developing and executing product strategy and road map to bring new features and improvements to the software and managed project timelines and budgets, and used agile methodologies to ensure timely delivery.

Dedicated Learning Manager @ Intellipaat 

● Led and optimized the Feedback Department for both B2C and B2B segments, ensuring prompt resolution of customer issues and inquiries, resulting in increased customer satisfaction and lower repetition rates.
● Managed end-to-end learning journey of the participants to ensure learning outcomes are met and participants have a consistent and quality learning experience with high satisfaction levels.
● Collaborated cross-functionally with product, course development, sales, and marketing teams to incorporate customer feedback into product roadmap planning and marketing strategies, driving product enhancements and customer engagement.

Product Management Intern @ WisdmLabs 
● Developed a productized growth-as-a-service solution, offering business solutions and plugins to transform clients' ecommerce websites into high-converting platforms.
● Implemented strategies to enhance checkout flow, boost conversion rate optimization (CRO), optimize SEO, increase average order value (AOV), and maximize cart value through effective up-selling and cross-selling, by implementing Abandon Cart Recovery in action for the ecommerce websites.
● Played a pivotal role as the lead checkout designer within the product team, leveraging UI/UX expertise to revamp and enhance clients' ecommerce websites, resulting in improved user experience and increased conversions.

Product manager @ Grayswipe

● Leading the development of salon management that streamlines appointment bookings, inventory management, and customer communication. 
● Conducted market research, customer discovery, and user research to identify customer needs and market trends. 
● Developing and executing product strategy and road map to bring new features and improvements to the software and managed project timelines and budgets, and used agile methodologies to ensure timely delivery.