
aditya kiran
Linux Platform Support Engineer
Customer Service / Support
About aditya kiran:
- Working as a L2 support engineer in DXC technology and having experience in Linux and Windows OS level platform support.
- Showcasing nearly 3 years of experience, contributing to Windows Security Patching and Reboot Activities, enhancing System Security and Stability.
- Possess a diverse skill set including HP-UX, Linux, Unix, Windows Operating Systems, Docker, and Git.
Experience
- Showcasing extensive proficiency in UNIX, backup, and Windows technology, ensuring seamless enterprise platform support as an L2 resource in the team.
- Providing robust support solutions to multiple clients, showcasing proficiency of UNIX, Linux and RHEL operating systems and platform support.
- Collaborating effectively within a large team of 60 members, fostering leadership and teamwork capabilities.
- Adapting to dynamic work schedules, including round-the-clock availability, to ensure uninterrupted support services without breaching any SLA.
- Resolving diverse server-level issues and tickets promptly, ensuring minimal disruption to operations.
- Facilitating efficient user access provisioning and revocation, alongside monitoring server backups for data integrity.
- Handled server audit requests to provision new built server conducted audit checks, and verified Automated Configuration Framework (ACF), network, filesystem, and threshold errors.
- Monitoring server health, swiftly optimization of instances with high load to maintain optimal performance.
Education
Graduated as a Mechanical Engineer with 8.8 CGPA from Institute of Technical Education and Research, Siksha O Anusandhan University, Bhubaneshwar.
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