aditya pandey

Highly motivated Data Science graduate with a strong foundation in Python, R, SQL, and statistical analysis. Eager to leverage my skills in data wrangling, visualization, and machine learning to tackle complex business challenges and contribute to innovative data-driven solutions. Proven ability to identify opportunities for continuous improvement and automation through comprehensive data analysis and interactive dashboards. Skilled at collaborating with cross-functional teams (Data Engineering, Compliance, Strategy & Operations, Content) to translate data insights into actionable recommendations for executive leadership. 

Datatalks

• AI-BI Intern (April 2024 – August 2024)
  • Gained expertise in data analytics, Power BI, Tableau, DAX, Excel, and AI/ML techniques.
  • Completed projects including Sentiment Analysis using Python and LSTM, and an Election Dashboard using Power BI.
  • Analyzed data, created interactive dashboards, and developed machine learning models for actionable insights.

Teleperformance

• Senior Customer Service Associate (May 2022 - December 2022)
  • Analyzed customer support tickets and chat logs to identify trends in hardware and software issues.
  • Developed troubleshooting protocols and created standardized solutions for recurring customer problems.
  • Documented solutions and best practices in advisory notes for efficient problem resolution.
  • Analyzed customer needs and hardware compatibility for accurate and timely hardware part orders for on-field engineers.
     

Thakur Institute of Management Studies Career Development & Research (TIMSCDR)

• Master of Computer Applications (2024)
• CGPA: 7.85

K.M. Agrawal College of Arts, Commerce, and Science

• Bachelor of Science in Computer Science (2022)
• CGPA: 9.22