Ajay Kumar
Technology / Internet
Services offered
Automation specialist with hands-on experience in building, optimizing, and maintaining chatbot workflows, offering professional services to businesses that want to scale their customer communication and lead generation using ManyChat and other chatbot platforms. Skilled in designing conversational flows, integrating chatbots with CRMs and APIs, setting up automated follow-ups, and creating high-converting lead funnels tailored for marketing, sales, and support use cases. Comfortable analyzing user behavior to continuously improve bot performance, reduce manual workload, and increase conversion rates. Also experienced in A/B testing, campaign automation, and connecting chatbots with email/SMS tools to build complete, end-to-end automation systems for growing brands.
Experience
To summarize your professional experience as an automation expert skilled in ManyChat and chatbots, highlight your expertise in creating, optimizing, and managing chatbot workflows that drive customer engagement and lead generation. Emphasize your ability to design conversational flows, integrate chatbots with CRMs and APIs, automate customer interactions, and develop multi-channel campaigns that boost conversions. Mention your skills in analyzing chatbot performance data to enhance user experience, conducting A/B testing, and connecting chatbots with email and SMS marketing tools for seamless automation. Stress your strong problem-solving skills, adaptability to new tools, and your track record of helping businesses scale their communication efficiently through automation. This summary will position you as a versatile professional offering valuable automation services to clients looking to leverage chatbots for marketing, sales, and support.
This approach aligns with industry best practices for presenting automation and chatbot expertise to prospective clients or employers.
Education
Master In C.S at Northern Illinois University, USA
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