beBee background
Professionals
>
Engineering / Architecture
>
Ghāziābād
Akshya Yadav

Akshya Yadav

sccm Administrator L2
Ghāziābād, Ghaziabad

Social


About Akshya Yadav:

Looking for a career in an organization, where I can utilize my skills to contribute the growth and success for the organization. I would like to work as a key player in challenging and creative environment. 

Professional Qualification:                    

  • B.Tech- Information Technology
  • Babu Banarasi Das Institute of Technology (Ghaziabad) Batch-2008-2012
  • Affiliated with G.B.T.U. 
  • Percentage-62.7%

Academic Qualification

  • Passed 12th From UP BOARD 47.4%. 
  • Passed 10th From UP BOARD 41.33%. 

Experience

CENTTRA Solutions PVT LTD worked as (Remote Support Admin) from Jan, 2014 till 2019:

Roles and Responsibilities: 

  • Worked as member of Desktop Support Team Level-1
  • Addressing user tickets regarding hardware, software, and networking. 
  • Walking customers through installing applications and computer peripherals. 
  • Asking targeted questions to diagnose problems.
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue

Presently working with CENTTRA Solutions PVT LTD (SCCM Admin) from 27th Feb, 2019. 

 Roles and Responsibilities: 

  • Good knowledge of ITIL processes like Change Management, Incident Management, Problem management. 
  • Prepare the Weekly and Monthly reports/dashboards and share with management for customer reviews. 
  • Working on Vulnerability Assessment and Penetration Testing. 
  • Initially started work as Desktop Support Engineer.
  • Good troubleshooting skills on EUC devices on Windows 7, Windows 8.1 and Windows 10. 
  • Worked on ticketing tools like BMC Remedy and ServiceNow. Handle tickets related to Application installation, UAT and deployments
  • Quick and fast reporting from SQL and automated reports through SQL Report builder.
  • Work on Incident and Change CR related to Application / Package / Software update deployment on the environment. 
  • Work on Tickets and emails related to OSD troubleshooting / Report creation. 
  • Patch Management – Creating SUG, downloading updates, distributing patch packages.
  • Installing Software Update Point Site System Role, WSUS and configuring.  
  • Good Knowledge in Software Inventory and Hardware Inventory Process flow.   
  • Monitoring Application deployment through Reports. 
  • Creating different type of collections - Direct Rule, Category Role, Query based, Include and Exclude collections as per the requirement.     
  • Software distribution related troubleshooting on SCCM client and SCCM server.
    Develop governance and management structures for successful execution of the engagements.
    Define Transition and Transformation roadmaps aligned with end-state architecture to enable business.
  • Coordinate with enabling teams (technical architects, delivery managers etc.) for ensuring an integrated bid to the client.
    Handle workshops with the client and/or TPA for requirement gathering, solution document creation.
    Incident Management with ServiceNow ticketing tool. Installing and configuring AVAYA/Cisco desk phone.
  • Check the site server components on daily basis in SCCM. Working on software deployment failed issue on client machine.
  • Perform UAT and take customer sign off and enable the Application and Packages for full roll out over Windows 10 and 7 workstations.
  • Generate daily health reports through SQL management studio and send them to the team and leads. 
  • Prepared and configured new laptops/workstations/thin clients to client specifications as assigned 
  • Reduced the deployment time of a new computer by 50% by creating Operating System images containing a standardized list of application suites and security updates. 
  • Provided desk-side support for laptop and desktop computers 
  • Installed, upgraded, supported and troubleshot Windows Operating Systems and 
  • Microsoft Office suite, and other applications as assigned 
  • Performed general preventative maintenance tasks on computers, laptops, printers and any other authorized equipment 
  • Performed remedial repairs on computers, laptops, printers and any other authorized peripheral equipment 

 

Education

Professional Qualification:                    

  • B.Tech- Information Technology
  • Babu Banarasi Das Institute of Technology (Ghaziabad) Batch-2008-2012
  • Affiliated with G.B.T.U. 
  • Percentage-62.7%

 

Professionals in the same Engineering / Architecture sector as Akshya Yadav

Professionals from different sectors near Ghāziābād, Ghaziabad

Other users who are called Akshya

Jobs near Ghāziābād, Ghaziabad

  • Cargaison Logistics Express Pvt Ltd

    Freight Broker

    3 days ago

    Direct apply

    Cargaison Logistics Express Pvt Ltd Gurugram, Haryana, India

    This is a night shift Job, we are looking to hire people with the following experience · US Freight Brokers Trucking · Freight Forwarding Sales Reps · About Cargaison · We are an India-based offshoring company, that provides offshoring services in consulting, knowledge process se ...


  • ISHA TECHNOLOGY SOLUTION PVT LTD Noida, India Part time, Full time, Other

    We are looking for a blockchain developer with a minimum of 1 Year of experience who will be responsible for designing, implementing, and supporting a distributed blockchain-based network. Your primary responsibility will be analyzing requirements, designing blockchain technology ...

  • Boston Scientific

    Product Manager

    3 days ago


    Boston Scientific Gurugram, India

    Additional Locations: N/A · Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance · At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling s ...