ALAM KAZI

Multi-talented Head of Business Operations consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

HEAD oF BUSINESS OPERATIONS
SAMOLI CUISINES LLC , DUBAI , UAE
Resolved conflicts and negotiated mutually beneficial agreements between parties. Monitored social media and online sources for industry trends.
Maintained excellent attendance record, consistently arriving to work on time.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Drove operational improvements which resulted in savings and improved profit margins.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Increased customer satisfaction by resolving food quality and staff coordination issues.

BACHELORS I COMMERCE

DIPLOMA IN BUSINESS MANAGEMENT