About Alan Rodrigues:
Customer Success Manager with 14 years of experience in Customer Success, Sales, Retention, Coaching, and Team Management.
Goal-oriented, self-driven and passionate about creating customised strategies to provide a world-class UX while simultaneously achieving critical business goals.
Keen on taking up new challenges and being part of a team that is focused on providing effective solutions that directly impact the business.
I've been part of the 'Customer Success' realm for most of my career. My experience thus far has not only given me the confidence to achieve my goals, but also opportunities to learn from my mistakes. My core strengths are my communication skills, enthusiasm, and being a voracious learner.
In my most recent position as a Senior Manager at Dream11, I've successfully executed projects like the 'Customer Escalations Matrix' and 'Complaints Management Desk'. My focus has always been on providing a bespoke customer experience, and it has helped me assist countless users via calls, chats, and emails.
If this role requires an experienced team player that is data-driven, takes ownership, understands the users needs and gets the job done, I am the right fit for the position.
As part of your amazing team, I would constantly pursue the goal of providing our customers the best possible experience.
I'd be happy to provide greater detail about my skills and experience via an interview.
I've completed my HSC (12th Grade) from ‘Maharashtra State Board’ in 2005.
Professionals offering similar services to those of Alan Rodrigues
Professionals in the same Customer Service / Support sector as Alan Rodrigues
Professionales offering Customer Success services
Professionales offering Sales Representatives services
Professionales offering Customer support services
Professionales offering Project Management services
Professionales offering Team management services
Professionales offering Customer Loyalty/ Retention services
Professionals from different sectors near Chembur, Mumbai City District
Other users who are called Alan
Jobs near Chembur, Mumbai City District
ATSPL - Maharashtra Thane, India Full time
You will be responsible for executing carrier operations for the assigned city/region. You will work closely with internal stakeholders including Fulfillment Centers, Sort Centers, Network Design, S&O ...
Cloudfronts - Microsoft Solutions Partner Mumbai, India Full time
Azure Sr. · Developer/Architect · Location: · Andheri East - Sakinaka · Job Type: Full Time · Working Hours: 8.30 am to 5.00 pm (Monday to Friday) · Experience Range: 5 to 10 years of experience · ...
CodersBrain Mumbai, India ₹800,000 - ₹1,200,000 per year
Must have skills :- Strong in SQL and PL/pgSQL experience in a Postgres 9.x/10.x UNIX-based environment (or strong in PL/SQL and willingness to work with above) · 3 or more years of UNIX shell scripti ...