Aman verma

Aws IAM, Cloud Watch, Amazon RDS, S3, S3 Storage, S3 Glacier & deep Archive, S3 One Zone, EFS, Elastic Block Storage, Lambda, Nat gateway, VPC, Logging & Monitoring. Aspiring Aws cloud Solution Architect with foundational knowledge of Aws services, Cloud computing concepts, and best practices. Strong understanding of cloud architecture, security, and cost optimization. Passionate about leveraging cloud technologies to deliver scalable, reliable, and efficient solutions. Eager to apply skills and knowledge in a professional setting.

• SAAS, IAAS, PAAS, S3 storage, EBS, Snowball, Security and IP Addressing, VPN, AWS Object Storage, Aws Linux, Virtual Machine type, Billing, Load Balancer, Auto Scaling, Aws DNS, NACL, VPG, Endpoint, Elastic IP, Net gateway,
• Volume attach, VPC peering, SNS, Route53, Technical knowledge on EC2, IAM, S3, VPC, sub-netting etc. hosting website using amazon s3 bucket. Knowledge on Amazon Glacier, Standard, Standard IA, Glacier Deep Archive One-Zone-IA, Intelligent Tiering.
• Setup and managed AWS cloud architecture for 2TB EBS Volume for each department with multiple EC2 instances & S3 Bucket for snapshots. Infrastructure development on AWS by employing services such as EC2, Load Balancing, Auto-scaling, S3 glacier, VPC, Subnet, Route Table, VPC Peering, Cloud Watch, SNS, Etc. Create and Management Of IAM User Account, Log Management, Shared Folders

Easygo express- Seller support associate                                                                        09/2016 – 02/2018

• Customer focus SSAs are the primary point of contact between Amazon and sellers, and their work directly impacts The customer experience.
• Issue resolution diagnose and resolve technical, operational, and system issues. They also escalate issues to the Appropriate department. Teamwork contributes to a team environment.
• Responsibility for Providing Timely and Accurate Work support 3rd Party Sellers on The Amazon Providing Perfect Service to Amazon Seller and Resolve and Support to Increase to Review and Feedback on Sellers. Communication provide support to sellers through phone, email, and chat, and adhere to service level agreements

Soft hard computer system- Desktop support                                                               05/2024 – present

• Troubleshooting: Identifying and fixing hardware and software issues, Installation Setting up desktop hardware and Installing software and operating system updates
• Maintaining and upgrading equipment and software, Monitoring the performance of a company's desktop   infrastructure
• Documentation recording logs of support and documenting incidents, problems, and resolutions, Collaboration working With team members to solve issues and implement improvements
• Interacting with users clearly, politely, and patiently. Prioritizing and handling high volumes of support requests
• Problem solving applying logical thinking to tackle technical challenges.