Amit Sankpal
Production Support
Customer Service / Support
About Amit Sankpal:
Experienced in Production Support
Experience
- Work on tickets from end-users to troubleshoot problems within SLA.
- Addressed issues and guided end users through resolution.
- Performed root cause analysis of reported issues to enact corrections.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Education
B.Sc.( Computer Science )
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