Anand Sharma

2021-10              Warehouse - IN charge

to 

Current Date     Bhagwati Air Express Pvt. Ltd. (Air & Surface Transportation Company)

                           JOB RESPONSIBILITY: -

• Accountable for overall Hub Operations as per operational standards.
• Ensuring Customers are delighted at all times.
• Promptly and effectively manage customer escalations.
• Ensuring employee engagement initiatives are implemented.
• Prepare requisite business dashboard and duly report / review with Hub team and Area Manager as required.
• Budgeting and Accounting Cash and Hub Imprest / Petty Cash expenses as appropriate
• SOP Adherence at all times and compliance with Service Level Agreement.
• Maintain the cost per shipment (CPS) as per budget.
• Ensure Profitable operations.
• Coordinate with respective departments and adhere to commercial and statutory compliance.
• Conduct team meetings, motivate team and control attrition
• Fill gaps in employee head count within turnaround time.
• Ensure team leaders and other hub team members are trained well.
• Managing environmental bodies.
• Continuously improve in reducing error rate in Operations Management
• Ensure safety of people, facility and shipment at all times.
• Maintain high quality facility and people hygiene.
• Grievance Handling and Conducting Open House/meetings with Hub teams and identify gaps.

2012 -01             Operation & Warehouse Supervisor

To                          Mituj Marketing Pvt. Ltd. (Xpeed Logistic)

2021-10              

JOB RESPONSIBILITY: -

• Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals
• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management gate

 processes, and shipping

• Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals and customer service standards are met
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
• All Domestic daily operations, while controlling and managing inventory and logistics

2021-10              Warehouse - IN charge

to 

Current Date     Bhagwati Air Express Pvt. Ltd. (Air & Surface Transportation Company)

                           JOB RESPONSIBILITY: -

• Accountable for overall Hub Operations as per operational standards.
• Ensuring Customers are delighted at all times.
• Promptly and effectively manage customer escalations.
• Ensuring employee engagement initiatives are implemented.
• Prepare requisite business dashboard and duly report / review with Hub team and Area Manager as required.
• Budgeting and Accounting Cash and Hub Imprest / Petty Cash expenses as appropriate
• SOP Adherence at all times and compliance with Service Level Agreement.
• Maintain the cost per shipment (CPS) as per budget.
• Ensure Profitable operations.
• Coordinate with respective departments and adhere to commercial and statutory compliance.
• Conduct team meetings, motivate team and control attrition
• Fill gaps in employee head count within turnaround time.
• Ensure team leaders and other hub team members are trained well.
• Managing environmental bodies.
• Continuously improve in reducing error rate in Operations Management
• Ensure safety of people, facility and shipment at all times.
• Maintain high quality facility and people hygiene.
• Grievance Handling and Conducting Open House/meetings with Hub teams and identify gaps.

2012 -01             Operation & Warehouse Supervisor

To                          Mituj Marketing Pvt. Ltd. (Xpeed Logistic)

2021-10              

JOB RESPONSIBILITY: -

• Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals
• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management gate

 processes, and shipping

• Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals and customer service standards are met
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
• All Domestic daily operations, while controlling and managing inventory and logistics

EDUCATION

2004-06              Bachelor of Arts: Art

2007-12              Collage – School of Open Learning - Delhi University – New Delhi

2001-04              10+2: Science Education

2003-03              S D S Collage – Chhapra from BIEC Board

2000-01              10th High School

2000-12              Muni Lal High School, Saidsarai from BSEB Board