About Andrew Rajpaul:
am self-motivated and skilled person who accept changes and learn the secret and innovate things
also like to motivate and keep coaching people around me for better result
Experience
Current Role: Program & Project Management Senior Analyst
(20/Apr/2022 – Present)
Accenture Operation
• Business Reporting and Governance
• Product Co-ordination
• Product Issue tracker maintenance
• New deal onboarding, end to end project co-ordination between
operation and development.
• Understanding problem statement and providing solution with help
of the product.
Role: PMO Lead (01/Feb/2016 – 15/Apr/2022)
HCl technologies ltd.
• Project profitability analysis and reporting on specific delivery
unit and Customer account, guiding project manager on
improvement area.
• Reporting Monthly Revenue forecast on efforts and expense
billing, generate a consolidated view for top management review.
• Generate report in tracking monthly revenue consumption to
specific customer projects and used to present in monthly review
call with Customer procurement.
• Support project team on Recruitment and internal movement on
available resource.
• SOW and PO tracker reporting and follow up with project team
and onsite account manager for signature.
• Support project manager on resource management within HCL
System on onboarding, internal movement & delimitation.
• Job based training compliance tracker reporting to project team.
• Co-ordinate with Admin & maintenance team for customer visit
to India
Role: Team leader
HCL BSERV, From 06/06/2011 – 31/Jan/2016.
• Coaching and training the team on a regular interval
• Real time support for advisor and managing escalation calls in
absence of coach
• Monitoring calls and help them on their performance
• Help team on their career and personal life
• Team Attrition
• Process Adherence / Compliance
Education
Master in business administration, Human resource
Pondicherry University, Loyola College (part time) 2012-2014
• Bachelor of technology, Information technology
Anna University, Raja college Madurai, 2007-2011
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