Anees Ahmed shaikh

1. PROFESSIONAL EXPERIENCE

Currently working with 

ConnectWise  LLP . (US support)

Since: 22nd Dec 2020 

Designation: Dedicated Tech Team (MSP support)

• Active Directory Management, Installation, and troubleshooting.
• Migration of AD and servers. 
• User Rights and access. 
• GPO creation and troubleshooting, Bulk deployment.
• 365 exchange server online administration, on premise exchange server to 365 migration cloud. Migration. Email, groups, shared email creation, Archiving, and setup, Email security. 
• Server installation and troubleshooting performance monitoring.
• Patch management, Feature pack updates, Monitoring.
• Working with ticketing tools, 
• Working with Datto online backup solutions, VEEAM backup solution.
• Sentinel One cloud Antivirus support, Webroot support, and bulk deployment 
• VMware v-Center server administration, new server creation, storage, HA, V Motion, SV-Motion, DRS.
• Migration Projects for AD, DNS, DHCP, FILE, Print Server, and Exchange migration to 365 projects handled.
• Network devices maintenance, taking backup of firewall and witches, and upgrading Firmware of network devices in bulk. 
• Taking backup of firewalls like forty Gate, Juniper, Cisco, Mikrotik And switches backup like Extreme, Avaya, HP, Aruba, Ubiquiti Edge Switches,
• Taking care of forty cloud for backup and firmware upgradation of FortiGate.
• Work with tool like IT Glue and, Hudu for online data management.
• Perform quarterly maintenance audit for server, patch, and network devices. 
• Working on Cyber CNS tool to remediate system and network devices. 

Previous Work Experiences

Company: Qube Cinema Media technology PVT LTD. 

Since: 5th Dec 2016 to 18 Dec 2020

Designation: Senior system Administrator

• Active directory domain services installation and management.
• User management, GPO creation, share folder permission, domain login related issue.
• Maintaining DHCP, DNS, File & print Server.
• WSUS patch management for all windows OS for security and general software updates
• Server Monitoring on Nagios XI monitoring software.
• Symantec Centralized NTP server (managing Symantec antivirus Updates to servers Workstations and user machines.
• Windows server hardware and software troubleshooting 
• Office 365 Exchange Admin Centre support
• User creation, user migration, mail trouble shooting, online archiving, mail groups creation.
• Support for windows 7, 10, sever, 2008, 2012, 2016.
• Handling VEEAM backup solutions. And DPM tape library, Maintaining LTO Tapes Libraries
• Handling AWS Account and services (EC2, S3, Snapshots, Cloud Watch, SNS, IAM-MFA, Roles, VPC, 

Load balancers, Auto Scaling, server migration, rout 53.

• VMware ESXI 5.5, 6.5 server installation, Venter server- Client, virtual server creation.
• Ticketing tool IT help desk regular check and respond to ticket provide resolution to problem,
• Responded to physical server down alerts in a timely manner and brought them up via IBM Remote Supervisor Adapter (RSA), HP Integrated Lights Out ILO, Dell Remote Assistant Card (DRAC)
• Managing Centralized door Access with thumping and read-only card access management on matrix devices.
• Life Size, zoom, teams, skype, video conferencing support. 
• Remote Tool, teams, Amy Admin, Any Desk
• Participated in regular 24x7 on-call rotations and coordinated with the offshore team for night-time scheduled activities.
• Collaborate with internal technical resources and third-party vendors to resolve issues and to understand the causes behind the issues. Identify root causes in a timely and efficient manner, to minimize business impacts.
• IT Asset Inventory management.

Company: Contakt tech solution India PVT Ltd. 

Designation: Senior system and network administrator 

Period: from date 23 Oct 2012 to 2 Dec 2016

• Windows 2k3, 2k8, 2k8R2 and 2012 R2 windows servers, installation, configuration, and troubleshooting.
• Active directory management and Replication with other sites
• Handling DNS, DHCP and file server.
• Installations and configuration Group Policy Object, Active Directory Roles, and services.
• Server hardening for Internal and external VAPT IT audits.
• Handling AWS instances on amazon. Instance creation, user rights on instances, handling AWS Linux instance, taking backup on amazon AWS etc.
• Taking care of user management security group on amazon AWS.
• Working on Cyberoam 50i firewall, Creating firewall rule and policies for Lan-Lan, Lan-Wan, wan-LAN network 
• Managing multiple internet gateways, for inbound and outbound connections.
• Taking care of point-to-point VPN connectivity of branch offices 
• Server hardening, security patch updates, antivirus support and performing audit for the same.
• Terminal server installation and terminal licensing and thin client environment support.
• Backup and restore of user data on backup server. 
• Outlook setup and management support for users.

Projects Handled:      

• M-champ Application project on AWS (Amazon web services)
• Created EC2 instances for windows and Linux Machin on AWS.
• Created security groups, opening required port and services on AWS.
• Created S3 bucket assign policies and versioning.
• Created AMI (amazon Machin images) of live server.
• Test and live server support for AWS
•  project for NPCI USSD code project for banking (National payment corporation of India) At Tata communication BKC Mumbai
• coordinating with vendors for new server integration 
• providing support and coordination with data center NPCI for Rack space availability, power consumptions, 
• RAID5 configuration for high availability of servers and data security
• server rack mounting, installation of server for application purpose and for database purpose
• coordinating with network team for IP address allocation, and for end-to-end connectivity from data center to development team   

• KBC Project with Idea telecommunication at Pune Tata Communication Data Centre.
• Coordinating with datacenter 
• Provided server support.
• Done server installation and updates, server Rack mounting. 
• Server hardening, antivirus.
• Network connectivity.
• Setting up users and credentials

• Ctrl-S data center new Mumbai project for USSD code for mobile banking Axis/ICICI bank.
• Coordinating with datacenter 
• Provided server support.
• Done server installation Linux and windows servers and updates, server Rack mounting. 
• Server hardening, antivirus. Setting up user credential, providing network.
• BSNL Pune USSD Code Project
• MTNL Mumbai USSD Code Project
• Vodafone Sahas datacenters, Vodafone Vikhroli Sun City datacenter project for M-Paisa App. 
• DAKC Reliance communication for server installation and support for reliance USSD project 

HCL Info system ltd, As Resource coordinator (8june2011 to 03july2012)   

 Digital School Setup and maintenance.

• Implementation of digital school concept. Handling Digi school setup (handling network, digital boards, projectors, PCs, trouble shooting and installing new systems and servers.
• Handling and Maintaining the HCL Machine and Software application for digital school.
• Network installation, maintenance, and update.
• Antivirus security for server and systems.
• Installing and updating the software and contents. 
• Installation, Configure Windows 2003, 2008 2008 r2 windows server.
• Support for network related issues LAN wan internet
• Implementing, managing, monitoring server’s HCL systems.
• Configuring and troubleshooting the server 
• Windows 2k3, 2k8, 2k8R2 server installation, configuration, and troubleshooting.
• User account management, Creation, deletion, modification.

Bsc IT graduation from Mumbai University.