
Anila Merin
Customer Service / Support
About Anila Merin:
Completed BA English Language and Literature
Currently working as a student Recruitment Officer at HCI
Experience
Working as a student Recruitment Officer at HCI
Reviewing and evaluating applications, ensuring compliance with admission criteria. Providing guidance to applicants about programs, admission requirements, and financial aid options. Maintaining and updating student records and tracking recruitment metrics. Ensuring a positive experience for applicants throughout the admission process.
Converted 15–30 leads into enrolments monthly across IHNA campuses, contributing AUD 800k in annual revenue. Handled 20–40 daily inquiries and 30–50 follow-ups monthly, providing course info and maintaining strong client relationships. Collaborated with Sales & Marketing to generate leads through cold outreach, referrals, and marketing support
Education
BA English Language and Literature at Marthoma College of science and technology Ayur
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