Anjida Nausheen

Anjida Nausheen has around 12 years of experience in complete QA Cycle right from the Requirement analysis stage till UAT stage including Test kick off meetings, Team meeting, and Weekly status meetings. She has very good understanding of software testing life cycle and has performed different types of Testing – Business Rules Testing, Workflow Testing, System-Integration, Regression, Sanity, Benchmark and SOAP UI-Standalone Web services testing. She also has very strong exposure to Agile (Scrum) and Waterfall methodologies. Expertise in Guidewire Policy Center and Claim Center. Expertise in Analyzing EP (Engagement Proposal), SoU/SoW and providing Estimations (L0/L1). Extensively worked on tools such as DevOps, JIRA, ALM, TFS, MTM, QC and Clear Quest. She has worked as Mobile Application and Device tester for iOS, Android, and Blackberry devices. She is an AINS 21 and ISTQB certified tester. She holds a bachelor’s degree in Engineering. She is a versatile team player with problem solving skills, having excellent written & oral communications skills. She is amicable to work in a team and can pick up and adapt to new technologies quickly, which would help in dealing with an ever-changing baseline.
 

PROFESSIONAL AND BUSINESS HISTORY:
PricewaterhouseCoopers: Senior Associate 2, June 2014 to Present
TATA Consultancy Services Ltd:  IT Analyst, Jan 2010 to May 2014
CERTIFICATIONS:
ISTQB (International Software Qualifications Board) - Foundation level
AINS 21 (Associate of Insurance 21) 
CSM (Certified Scrum Master)
Associate Certification -Insurance Suite 10.0 Analyst
Guidewire Certified Associate - Insurance Suite Analyst - Banff
Guidewire Certified Associate - Insurance Suite Analyst - Aspen
TECHNOLOGY CAPABILITIES:
Guidewire: Claim Center v 10, Policy Center V10
Defect Tracking Tools:  DevOps, JIRA, ALM (Application Lifecycle Management), QC (Quality Centre), CQ (Clear Quest), TFS (Team Foundation Server) and MTM (Microsoft Test Manager)
Databases: SQL Server 2005, 2008, Documentum, Oracle 9i, Reporting Business Objects, MySQL, PLSQL.
Tools: SOAP UI, STS (Spring Tool Suite)
Operating System: Windows XP & 2000 platform
Version Control: Tortoise SVN, ITDMS and VSS
Mobility Domain: iOS, Android, Blackberry and Windows.
AWARDS & RECOGNITION:
Client Billie’s Award, Most Valuable Person of the Sprint Award.
Instant Recognition Award
Sparkling Star Award.
Received GEMS award
Real Time Recognition awards
EDUCATION:
Bachelor of Engineering in Biotechnology from Sri Jayachamarajendra College of Engineering (S.J.C.E), Visveswaraya Technological University, Mysore in 2009.
PROFESSIONAL AND BUSINESS EXPERIENCE:
UK Client – Home Line PC Implementation
Role:  Offshore QA Lead
Duration: Jan 2021 – Till date
The client is one of the leading UK registered mutual insurance company. It underwrites more than £1.5 billion (2018) in annual premium in life and general insurance lines for rural communities within the UK.

Responsibilities:
Worked as a Test Lead for the release and coordinated the release wide activities between offshore and onshore.
Review test scenario/test cases with client and business team.
Involved in publishing QA weekly dashboard, daily dashboard, and risks/dependencies for all workstreams with leadership team. 
Practice Agile Methodology & successfully mentored, implemented, and incorporated SCRUM principles (daily sprints, sprint review meetings, sprint retrospective meetings)
Reviewed test cases written by team members and provided comments
Attending daily scrum call, discussion call related to testing updates, requirement analysis or any project related activities.
PBI discussion with BA team situated remotely.
US Client – Commercial Auto PC Implementation
Role:  Offshore QA Lead
Duration: June 2020- Oct 2020
The client is one of the American Insurance Company is one of the nation’s leading workers’ compensation insurance organizations, managing risk and minimizing loss for our policyholders, creating a safer environment for their workers, and building businesses with our agent partners. Expand the current Commercial Auto on AFHI’s multi-line platform to include 9 additional states [AZ, UT, ID, MS, DE, MT, ND, SD, WV]. 

Responsibilities:
Developed a rating automation tool and provided a demo to the Team. This tool helped in saving 50% execution efforts.
I have been part of streamlining the process of Test deliverables within the project. Text Execution Status tracker is being maintained along with defect tracker.
I have communicated issues between the teams effectively and helped them to resolve the issues.
I have highlighted risks, dependencies and challenges faced by the Offshore team daily.
I have been sending a completion Status report to the Onshore team.
I have maintained Good Rapport across the Onshore and Offshore team. Also followed up with Development and BA teams so that Sprint ends successfully.
Also collaborated with Dev team and Onshore BA to resolve issues identified.
Involved in monitoring team members test deliverables and involved in Peer review.
I have completed Test Design of Rating, End 2 End and Regression scenarios
I have logged the highest number of valid defects for CA R4.0 CA release.
American Client – Commercial GW CC Implementation
Role:  Quality Assurance Offshore Senior Test Lead
Duration: Oct 2019- May 2020
The client is one of the Insurance Company who underwrites Professional Liability, as well as Commercial property and GL for Dentists. Additional coverages written by TDIC include: Employment Practices Liability, Commercial Property, Employment Practices Liability and Cyber Suite Liability. It also underwrites Workers’ Compensation. It provides a full-service brokerage that places disability, health, life, long-term care, cyber security, and other coverages in Washington, or IDIA, a full-service brokerage that places workers’ comp, disability, health, life, long-term care, and other coverages in Idaho with outside carriers.
Responsibilities:
Responsible of streamlining the process of Test deliverables across the Sprints for CC. 
Timely communicated issues between the teams effectively and helped them to resolve the issues.
I have highlighted risks, dependencies and challenges faced by Offshore team daily.
Always available for Daily Scrum meetings.
Involved in sending CC Sprint Status report to the Onshore Coordinator, so that Team is aware of the blocker issues and daily progress in terms of test design and test execution.
I have maintained good rapport across Onshore and Offshore team. Also followed up with Development and BA teams so that Sprint ends successfully.
I have monitored team members test deliverables and involved in Peer review.
I have completed Test Design of Stabilization scenarios for Claim Center.
I have logged the highest number of Valid defects for CC.
I have also performed Smoke Test on PC, BC and CC and shared the results with the team. 
Australia Client – Commercial GW CC Implementation
Role:  Quality Assurance Offshore Senior Test Lead
Duration: Oct 2017- May 2019
The client is a principal supplier of property/casualty and Commercial products. The main objective for implementation is to document and configure the changes needed to support the applications and systems needed to support the future state. Guidewire Claim Center:  To manage end-to-end claims life cycle, process of reporting and verifying and making payments on claims against a policy.
Responsibilities:
Set the QA process for LTC track and created Induction Manual which would help new joiners. Provided KT for all new joiners. Created LTC Process matrix to help team members to follow the process without fail.
Handled team of 10 members. Assigned tasks to the Offshore QA team and ensured they are completed on time.
Always available for LTC meetings.
Sent Daily status reports to Onshore team.
Prepared JIRA reporting on daily basis.
Resolved people issues within the team and ensured there is no impact in QA deliverables.
Followed up with Development and BA teams so that Sprint ends successfully.
Good Rapport with Onshore QA/Dev/BA teams. I have been the single point of contact to Onshore team. Ensured clarifications/issues are resolved without further delay.
I have communicated issues between the teams effectively and helped them to resolve the issues.
From Sprint 3-5 I have worked as Individual Contributor as well as played a role of Lead. Till date helped offshore team members in execution or logging defects.

Bachelor of Engineering