Ankit Kumar

I am a seasoned professional with a wealth of experience in both retail and hospitality sectors. With a solid educational foundation and 12 years of hands-on experience, I have honed my skills to excel in various managerial roles. My customer-centric mindset drives every decision, ensuring satisfaction and loyalty. Believing in the potential of my team, I empower them to achieve greatness, leading by example every step of the way.

- 12 years of combined experience in retail and hospitality management.
- Customer-centric approach driving business success.
- Strong belief in team dynamics and fostering a collaborative environment.
- Leadership style focused on leading by example to inspire and motivate teams.

**Reliance Retail (Oct 2021 - Nov 2023)**
 - Position: Store Manager
 - Responsibilities: Oversaw store operations, managed staff, ensured customer satisfaction, handled inventory, and achieved sales targets.

**Haldiram Product Pvt Ltd (Aug 2019 - Oct 2021)**
 - Position: Restaurant Manager
 - Responsibilities: Managed restaurant operations, supervised staff, maintained quality and service standards, and drove sales growth.

**Taco Bell Restaurants (Mar 2015 - Aug 2019)**
 - Position: Restaurant General Manager
 - Responsibilities: Directed daily operations, led team training and development, ensured compliance with health and safety regulations, and enhanced customer experience.

**Cafe Coffee Day (Dates not provided)**
 - Position: Team Member (promoted to Assistant Cafe Manager)
 - Responsibilities: Assisted in cafe operations, supported customer service, handled cash transactions, and managed shifts and team performance as Assistant Cafe Manager.

- **10th Standard**
 - Year: 2005
 - Board: Haryana Board, India

- **12th Standard**
 - Year: 2007
 - Board: Haryana Board, India

- **Diploma in Aviation & Hospitality Management**
 - Year: 2009
 - Institution: Air Hostess Academy

- **Graduation**
 - Degree: Arts & Humanities
 - Year: 2012
 - University: Maharishi Dayanand University