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Anoop Kumar Talreja

Anoop Kumar Talreja

Bengaluru, Bengaluru Urban

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About Anoop Kumar Talreja:

Part of my diverse experience I pride my contribution to the aviation industry for 9 years, of which, 3 years were with Air Deccan incubating their contact center operations and driving development of CRS and DCS, besides training airport and travel agents.  6 years have been with Laminaar Aviation Infotech (ARMS Product) heading their planning, delivery, implementation and support functions.  Knowledge of flight ops and crew management.

Experience

Organization/ DesignationRoleDates

Inspire Infosol

Consultant

Product - Aviation ERP, BFSI, Contact centersDec 2021- till date

Laminaar Aviation Infotech

Assistant Vice President

Flight ops and crew management.  Project Planning, Scheduling using Microsoft Project.  Implementation, Delivery, SupportDec 2015- Nov 2021

Strategy Consultant

Independent/Opsbuds Inc

Contact Center Processes

Org modelling

Mar 2015-Nov 2015

Tata Sky

Deputy General Manager

Operations support

Process Design & Improvements

Jul 2013-Feb 2015

Fidelity Business Services

Service Delivery Leader

BPO Operations

Shared Services(MIS, PMO, Project Portfolio)

Jul 2006-Jul 2013

Air Deccan

Manager

Voice Operations Inbound, Training, Quality

Implementation of CRS/DCS

Aug 2003-Jul 2006

Mainstay Teleservices

Deputy Manager

Voice Operations & Delivery Outbound, Client ServicesSep 2001-Jul 2006

Multiple

Technical Lead / Administrator

Programming, Graphic Designing

Office Administration

May 1996-Aug 2001

Education

Bachelor of Engineering in Electronics and communication

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