Lohia Corp. Limited, Kanpur as Head – SCM and Warehouse Since Mar 2020 till date Notable Accomplishments: - Built system and process for all warehouses including implementation of SAP EWMS
- Enhanced First Fill Rate from 55 % to 85% and Order Service level from 60% to 90%
- Reduced transportation cost of gross sales from 3.50% to 2.80%
- Minimized consumable expenses of gross sales from 3.20% to 2.50
Key Result Areas: - Annual Operating Plan for SCM & Warehouse
- Establishing Central WH at Kanpur, Regional WH at Ahmedabad, Bangalore, Kolkata, and Morbi & International warehouses at Dubai & Panama
- Developing warehouse infrastructure for smooth functioning and catering to around 1500 direct customers in India as well as overseas
- Contribute to and implement strategies in the supply chain, distribution, and transportation aligned with the overall business strategy
- Manage both company and third-party warehouses as per the KPI’s
- Managing sourcing and procurement of new revenue streams of businesses like multi-brands & generic parts
- Execute and improve the material requirements planning and scheduling and procurement processes so plants and vendors have an efficient production schedule thus managing inventory planning & control.
- Standardization of packing material for finished goods taking into consideration aesthetics, quality & cost
- Lead, develop and mentor all direct reportees, conduct performance reviews on time, provide meaningful feedback, and establish goals and objectives for each team member in alignment with the organization's focus.
International Tractors Limited, Delhi & Punjab as General Manager - Spares Parts Jul 2013 to Feb 2020 Notable Accomplishments: - Upgraded Inventory Turns from 4 to 5 and First Fill Rate from 58 % to 88%
- Successfully achieved cost savings in purchases up to INR 35 M in 3 years
- Enhanced export order service level from 88% to 92% and Domestic order service level from 72% to 94%
- Initiated the design & commissioning of 50 K sq.ft. consolidated storage & distribution center
- Hired new employees & optimized the operations, restructured the employee job roles & upgraded the technology as well as communication systems, and ensured faster & better services
Key Result Areas: Warehousing & Transportation: - Developed, implemented, and administered systems, procedures & processes and provided productive warehousing & transportation services in order to meet customer service levels, revenue generation & compliance regulations as well as minimized risk & overall cost
- Managed 12000-line items with inventory value worth INR 300M
- Worked on cycle count and inventory programs and achieved accuracy of up to 99 %
- Redesigned the warehouse layouts and implemented EWMS for better efficiency
- Monitored warehousing requirements and evaluated investment projects for improvements
Procurement: - Procured direct & indirect materials and supplier management
- Engaged in forecasting, inventory management & optimization
- Managed vendor selection for the manufacturing of components in a timely as well as cost-effective manner
- Ensured pricing decisions meet specific cost reduction targets and closely observed packing costs
- Enhanced supplier’s performance that included on-time, lead time, and quality
Exports & Customer Service: - Led the shipment of parts to over 40 countries
- Managed logistics for international customers, documentation &invoicing; tracked customer credit line, receivables & payment terms
- Planned, organized & directed staff for an on-time response to customer’s enquiries and resolved the issues
- Provided customer support to all channel partners for Orders, Credit Control, Shipment Details, Claims, and Warranties
New Holland Fiat (India) Pvt. Ltd., Greater Noida as AGM – Spare Parts Jul 2008 to Jul 2013 Notable Accomplishments: - Launched the design & commissioning of 110K sq. ft. storage and distribution center
- Upgraded the distribution center service levels from 88 % to 100 %
- Minimized the customer discrepancy claims up to 0.09% from 0.18%
- Achieved resolution of customer queries & complaints within 48 hours
- Reduced transportation cost to gross sales from 3.0% to 2.4%
- Turned down the consumable expenses to gross sales from 2.7% to 1.9%
- Successfully managed the process improvements that increased productivity and reduced the manpower cost
Key Result Areas: - Managed Operations for India Depot Footprint (Greater Noida, Noida, and Chennai)
- Planned the annual budget and expenses accordingly
- Streamlined the depot processes, work-flows, capacity plans & technology
- Ensured timely dispatch of orders and worked on service & cost of the same
- Conducted Inventory Audit based on laid down procedures and accordingly implemented corrective actions
- Worked on Parts Planography for the efficient storage of parts
- Standardized packaging design for parts
- Coordinated with vendors for all consumables & promotional items and managed service providers
- Tracked repackaging of received material into CNH packaging with aging control
- Led, trained and motivated the team for enhanced productivity and retention
Reliance Retail Ltd., Greater Noida as Distribution Center Head- (SCM) Sept 2006 to Jul 2008 Key Result Areas: - Managed warehousing, inventory control, transportation, and distribution functions of a 100K sq. ft. distribution center that served 120 retail stores
- Worked on full P&L for facility and budgeting
- Engaged in training and performance evaluation of warehouse manpower
Subros Limited, Noida as Manager Logistics Oct 2003 to Sept 2006 Key Result Areas: - Coordinated with Production and Procurement Departments and ensured a high service level of 92% for after-market customers
- Followed JIT system and ensured 100 % deliveries to OEMs
Honda Cars India Ltd., Greater Noida as Senior Executive - Logistics & Distribution Nov 1997 to Oct 2003 Key Result Areas: - Coordinated with Production & Sales Department for the dispatch of cars to dealers across India
- Managed transportation, stockyard, and dealer payment control
Gujarat Ambuja Cement Ltd., Himachal & Punjab Unit as Commercial Officer Jul 1996 to Nov 1997 Key Result Areas: - Coordinated and planned dispatch with transporters, sales, production & materials
- Liaised with Railway Authorities for dispatches by Rail that included indent placement, liaised for placement of rakes as per the schedule, arranged for railway receipts, optimized the utilization of freeloading time, and controlled demurrage charges
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