beBee background
Professionals
>
Hyderabad
Anupama Srinivas Navuduri

Anupama Srinivas Navuduri

Customer Success, B2B, B2C, Program Management

Customer Service / Support

Hyderabad, Hyderabad

Social

About Anupama Srinivas Navuduri:

Resourceful professional with 25+ years of customer service experience in leading business operations, designing internal processes, handling organizational change, and directing cross-functional teams to achieve defined KPIs. Known for identifying and capitalizing on business opportunities and ensuring quality services to acquire and retain clients. Adept at anticipating changes in the business environment and devising measures to swiftly adapt, as required, with minimal impact on the bottom-line. Follow and incorporate technological advancements to improve products, enhance controls, and reduce operational risks. Established a reputation for effective cross-cultural interaction with clients across the globe. Interested in taking up a senior role at a renowned corporation in the IT/ITes / E-commerce / BFSI sectors.

Experience

Operations Management, Product Migration/Integration, Fraud and Compliance, B2B, B2C - Customer Service, Vendor Onboarding and Management, Enterprise Account Management, Process Efficiency and Quality, Program Management, Compensation & Incentive Structures, Stakeholder Management, Training and Development, Product Migration/ Integration

Education

MBA - Operations Management, ICFAI

Professionals in the same Customer Service / Support sector as Anupama Srinivas Navuduri

Professionals from different sectors near Hyderabad, Hyderabad

Other users who are called Anupama Srinivas

Jobs near Hyderabad, Hyderabad

  • Freshers BBA/MBA Passed

    4 weeks ago

    Livspace Hyderabad

    As a Business Development Executive Marketing & Sales you have ownership to Client Satisfaction of all the projects across the territory. · ...

  • Junior Architect

    3 weeks ago

    PlantDeck Hyderabad, Telangana

    This is a full-time Junior Architect role based in Hyderabad. · ...

  • Inside Sales Lead

    2 weeks ago

    Accenture in India Hyderabad

    You will be a Subject Matter Expert with deep knowledge and experience, utilizing your influencing and advisory skills to engage with multiple teams and contribute to key decisions. · Originate and close sales to achieve targets across new and existing channels. · ...

See jobs in Hyderabad, Hyderabad