Apu Joardar

Passionate senior executive, Defence (BE Mechanical) background with 20+ years of experience with vast exposure to facility management & engineering.

Assertive, hands-on, results-focused Head of Facilities with over 20 years of experience in providing wide spectrum of services with multidisciplinary background in Facilities, Administration & Project Management. Governed all aspects of operations and support services for commercial and retail properties. Strategic leadership with strong analytical and negotiation skill, developing and executing programmatic policies, adept in identifying critical issues and providing effective & practical solutions. Seeking to optimize internal operations, financial return, forecast risk, create lean teams, internal/ external stakeholder care, reach target audiences and engages users and output.

• Provided diversified support to the business operations of pinnacle 10 company (Fortune 500 listed) with 20,000 client employees successfully. Directed team of least of 70 to over 500 and each one contributed progressively.
• Sustained CAM cost with organised operation for 03 sequential years with equal cost. Prepared the budget for facility operation, construction, landscaping, environmental with 5 million dollar & safeguarded 8% by year ending.
• Superintended Tech Parks IT/ITES SEZ (7.5 million sq ft.), Malls (1.7 million sq ft.), and Residential properties (handover of 1700 apartments and construction to a land of 0.4 million sq ft.) with no major breakouts.
• Set excellent customer service standards & obtained 95% client retention. Piloted occupancy increase to 85% from 60% with 95% CSAT score by converting to level 5 customer.     
• Assisted organizations to get certifications eg LEED Gold, IGBC. BEE 2-Star, Sword Of Honour 5 Star.

• Institute of Marine Technology, Lonavala (Defence college) - MARINE ENGINEERING (B.E. - Mechanical) Sub: Boiler, GTG, DG, HVAC, Refregeration, Main Engines, Propel system, Steering gear, Distilling plant.