Aritra Mukherjee

Dedicated and professional individual with a proven track record of fostering growth
and making positive contributions to dynamic work environments. Excited to utilize
expertise in a challenging career opportunity, leveraging extensive experience for the
benefit of the organization. Committed to continuous skill development and embracing
new opportunities to drive success. Seeking to make a significant impact in a
progressive and forward-thinking company.

Capgmini Technology Services (2021 - Present)
As a Team Lead at Capgemini Technology Services in Kolkata, you manage the processing of transaction concerns, ensuring efficiency and accuracy in financial operations. You specialize in invoice handling, vendor management, and improving financial efficiency through collaboration with the Accounts Receivable team. You also lead orientation sessions for new team members and regularly update Standard Operating Procedures (SOPs).
Previous Experience:
Tech Mahindra Ltd (2020 - 2021): As an Associate, you handled high-priority client concerns, ensuring SLA commitments were met.
Skooltree Technologies (2019 - 2020): As an Assistant Manager, you led a 12-member team and managed partnerships with academic organizations, focusing on faculty training and skill-building programs.
Capita India Private Limited (2018 - 2019): As a Senior Executive, you led a team of 17 members, overseeing customer inquiries and conducting business reviews to enhance operational strategy.
Al Rabat Enterprises Co LLC (2015 - 2017): As a Senior Accountant, you managed supplier relationships, conducted reconciliations, and ensured the smooth processing of transactions.
WNS Global Services (2014 - 2015): As a Senior Associate, you handled vendor queries and ensured timely disbursement of payroll.
Genpact India (2012 - 2014): As a Process Developer, you worked on managing end-to-end invoice processing and resolving supplier queries.

Capgemini Technology Services - Team Lead (January 2021 - Present)
 

Transaction Processing & Service Efficiency:
I ensured accurate and timely processing of financial transactions, addressing concerns related to payments, invoices, and vendor records, which helped maintain overall service efficiency. My effort contributed to a smooth workflow and enhanced operational performance by managing transaction-related issues promptly.

Invoice Handling & Reconciliation:
I have implemented efficient methods for invoice handling using the 2-way and 3-way match processes, ensuring that all invoices were processed in alignment with the terms and conditions. Also, responsible for reconciling vendor statements, ensuring the accuracy of financial records and resolving any discrepancies between vendors and the organization.
 

Vendor Management:
Maintained records for both new and existing vendors, ensuring that all information was up-to-date and accurate, thereby improving vendor relations and the efficiency of payment processes. Proactive approach in reconciling supplier accounts using SAP helped maintain the integrity and transparency of the organization's financial records.
 

Financial Efficiency & Collections:
By collaborating closely with the Accounts Receivable team, you successfully lowered overdue amounts by ensuring prompt payments of outstanding invoices, helping enhance the company’s financial efficiency.
You managed the collections process, facilitating the swift recovery of overdue payments while maintaining positive relationships with vendors.

Team Leadership & Orientation:
I have played an instrumental role in leading a team of 45 membrs and mentoring new team members by conducting orientation sessions to ensure a smooth onboarding process. Regular reviewing and updating Standard Operating Procedures (SOPs) to align with evolving operational requirements and ensure consistent process execution.

Continuous Improvement & Process Implementation:
Demonstrated my commitment to process improvement by identifying areas where efficiency could be enhanced and implementing strategies for better invoice handling, vendor management, and transaction processing.
This continuous improvement culture played a key role in maintaining high operational standards and meeting performance targets.