Ashish Mittal

I am a facility trainer and auditor. I am looking a job change in housekeeping.

Managerial level positions in Housekeeping Operations/Client Servicing /Relationship Management with an organization of repute in the Hospitality Industry.
Location Preference: Delhi/NCR
PROFESSIONAL SUMMARY
• Result oriented professional with over 15 years of experience in Hospitality Industry.
• Successfully and efficiently handled Housekeeping Operations across assignments.
• Proficient in handling client queries, troubleshooting complaints and issues, and optimizing resource utilization for maximum service quality.
• Strong analytical abilities and an eye for detail combined with skills to plan and implement new ideas.

WORK EXPERIENCE:-

1. COMS.¬- Deputy Manager Training & Operation.
4/2023 – current
ROLES & RESPONSIBILITY. 
• Conducting Periodic Inventories Check.
• Making Duty Roaster.
• Searching Manpower, recruit and place on client site.
• Attendance prepration.
• Material prepration.
• Prepare report and send all information to client & superior.
• Take audit time to time.
• How to set up meeting room.
• How to do pantry services.
• Grooming standard.
• Knowledge of chemicals, uses.
• Knowledge of machine and how to oprate.
• Conducting periodic inventories check.
• Store management.
• Implementation Of Differnt Training Module And Best Practices For The Same.
• Uses Of Equipment's And Products.
• Etiquette And Interaction.

2.       S.K.F.M. – Training & Operation. Noida
           4/2019 – 3/2023             
ROLES & RESPONSIBILTY
• Searching Manpower, recruit and place on client site.
• Attendance prepration.
• Material prepration.
• Daily briefing to field officers, site In charge & achieve targets.
• Knowledge of Chemicals: Benefits, Uses and Dilution of Chemicals.
• Co-ordination with all departments.
• Co-ordinate with housekeeping supplier.
• Maintaining different types of Machines.
• Take audit time to time.
• How to set up meeting room.
• How to do pantry services.
• Grooming standard.
• Knowledge of chemicals, uses.
     •  Knowledge of machine and how to oprate. Prepare work schedule for Supervisor and           Housekeeper..

3. Frontline (NCR) Business Solutions Pvt. Ltd. Delhi - 
Operation Manager - 06/2013 - 01/2019

ROLES & RESPONSIBILITY
•     Searching Manpower, recruit and place on client site.
•      Conducting Periodic Inventories Check.
•      Making Duty Roaster.
•      Receive all bills, check and submitted in accounts departments.
•      Prepare all sites attendance.
•      Prepare report and send all information to client & superior.
•      Auditing time to time.
•      Prepare of pv.
•      Daily briefing to field officers, site In charge & achieve targets.
•     Searching Manpower, recruit and place on client site.
•     Knowledge of Chemicals: Benefits, Uses and Dilution of Chemicals.
•     Co-ordination with all departments.
•     Co-ordinate with housekeeping supplier.
•     Maintaining different types of Machines.
•     Prepare work schedule for Supervisor and Housekeeper.
4. Impression Service Pvt. Ltd. – Fecility Executive (I.G.I. Airport - T3)
Delhi
06/2010 - 05/2013
ROLES & RESPONSIBILITY
• Conducting periodic inventories check and checking all Machinery status
• Searching Manpower, recruit and place on client site.
• Assisting the management in formulating effective standard operating procedures in the department and making duty roaster.
• Prepare reports and send all information's so client and Superior.
• Auditing time to time.
• Maintaining highest level of cleanliness to ensure guest satisfaction.
• Daily inspection of the rooms, meeting rooms, and pantries.
• Co-ordination with all departments.
• MOM with clients and achieve target.

5. M.S.G. Personal Vision Pvt. Ltd. – Field Executive
Delhi
05/2009 - 04/2010
ROLES & RESPONSIBILITY
• Searching Manpower, recruit and place on client site.
• Conducting Survey for New Business.
• Assessing each employee performance.
• Conduct surprise visit time to time.
• Sending information to client by mail.
• Co-ordination with all departments.
• Cost Control.
• Prepare Budget.

6. Hotel Bristol - Supervisor
Gurugram, Haryana
04/2008 - 03/2009

ROLES & RESPONSIBILTY
• Maintaining the cleaning.
• Check all guest's amenities.
• Co-ordination with all departments.
• Prepare check-list.
• Give daily briefing.

CERTIFICATION
• Certified trainer from Tourism and Hospitality Skill Council 2017.

TRAINING ATTENDED
Johnson Diversey
Gurugram, Haryana
• Attended training session on cleaning - How to maintain all type of floor, and carpets.

ACADEMIC QUALIFICATION
B.A 
M.D.U(2005)

YMCA, 2008
Delhi
Diploma - Hotel Management (House Keeping, F&B services, Food Production, Front Office, A/C)
SKILLS AND COMPETENCIES
• Hotel Operations
• New Business Development 
• Documentation
• Trainer
• Communication
• Housekeeping the Maintenance.
• Basic Knowledge of Computer.
 

Managerial level positions in Housekeeping Operations/Client Servicing /Relationship Management with an organization of repute in the Hospitality Industry.
Location Preference: Delhi/NCR
PROFESSIONAL SUMMARY
• Result oriented professional with over 15 years of experience in Hospitality Industry.
• Successfully and efficiently handled Housekeeping Operations across assignments.
• Proficient in handling client queries, troubleshooting complaints and issues, and optimizing resource utilization for maximum service quality.
• Strong analytical abilities and an eye for detail combined with skills to plan and implement new ideas.

WORK EXPERIENCE:-

1. COMS.¬- Deputy Manager Training & Operation.
4/2023 – current
ROLES & RESPONSIBILITY. 
• Conducting Periodic Inventories Check.
• Making Duty Roaster.
• Searching Manpower, recruit and place on client site.
• Attendance prepration.
• Material prepration.
• Prepare report and send all information to client & superior.
• Take audit time to time.
• How to set up meeting room.
• How to do pantry services.
• Grooming standard.
• Knowledge of chemicals, uses.
• Knowledge of machine and how to oprate.
• Conducting periodic inventories check.
• Store management.
• Implementation Of Differnt Training Module And Best Practices For The Same.
• Uses Of Equipment's And Products.
• Etiquette And Interaction.

2.       S.K.F.M. – Training & Operation. Noida
           4/2019 – 3/2023             
ROLES & RESPONSIBILTY
• Searching Manpower, recruit and place on client site.
• Attendance prepration.
• Material prepration.
• Daily briefing to field officers, site In charge & achieve targets.
• Knowledge of Chemicals: Benefits, Uses and Dilution of Chemicals.
• Co-ordination with all departments.
• Co-ordinate with housekeeping supplier.
• Maintaining different types of Machines.
• Take audit time to time.
• How to set up meeting room.
• How to do pantry services.
• Grooming standard.
• Knowledge of chemicals, uses.
     •  Knowledge of machine and how to oprate. Prepare work schedule for Supervisor and           Housekeeper..

3. Frontline (NCR) Business Solutions Pvt. Ltd. Delhi - 
Operation Manager - 06/2013 - 01/2019

ROLES & RESPONSIBILITY
•     Searching Manpower, recruit and place on client site.
•      Conducting Periodic Inventories Check.
•      Making Duty Roaster.
•      Receive all bills, check and submitted in accounts departments.
•      Prepare all sites attendance.
•      Prepare report and send all information to client & superior.
•      Auditing time to time.
•      Prepare of pv.
•      Daily briefing to field officers, site In charge & achieve targets.
•     Searching Manpower, recruit and place on client site.
•     Knowledge of Chemicals: Benefits, Uses and Dilution of Chemicals.
•     Co-ordination with all departments.
•     Co-ordinate with housekeeping supplier.
•     Maintaining different types of Machines.
•     Prepare work schedule for Supervisor and Housekeeper.
4. Impression Service Pvt. Ltd. – Fecility Executive (I.G.I. Airport - T3)
Delhi
06/2010 - 05/2013
ROLES & RESPONSIBILITY
• Conducting periodic inventories check and checking all Machinery status
• Searching Manpower, recruit and place on client site.
• Assisting the management in formulating effective standard operating procedures in the department and making duty roaster.
• Prepare reports and send all information's so client and Superior.
• Auditing time to time.
• Maintaining highest level of cleanliness to ensure guest satisfaction.
• Daily inspection of the rooms, meeting rooms, and pantries.
• Co-ordination with all departments.
• MOM with clients and achieve target.

5. M.S.G. Personal Vision Pvt. Ltd. – Field Executive
Delhi
05/2009 - 04/2010
ROLES & RESPONSIBILITY
• Searching Manpower, recruit and place on client site.
• Conducting Survey for New Business.
• Assessing each employee performance.
• Conduct surprise visit time to time.
• Sending information to client by mail.
• Co-ordination with all departments.
• Cost Control.
• Prepare Budget.

6. Hotel Bristol - Supervisor
Gurugram, Haryana
04/2008 - 03/2009

ROLES & RESPONSIBILTY
• Maintaining the cleaning.
• Check all guest's amenities.
• Co-ordination with all departments.
• Prepare check-list.
• Give daily briefing.

CERTIFICATION
• Certified trainer from Tourism and Hospitality Skill Council 2017.

TRAINING ATTENDED
Johnson Diversey
Gurugram, Haryana
• Attended training session on cleaning - How to maintain all type of floor, and carpets.

ACADEMIC QUALIFICATION
B.A 
M.D.U(2005)

YMCA, 2008
Delhi
Diploma - Hotel Management (House Keeping, F&B services, Food Production, Front Office, A/C)
SKILLS AND COMPETENCIES
• Hotel Operations
• New Business Development 
• Documentation
• Trainer
• Communication
• Housekeeping the Maintenance.
• Basic Knowledge of Computer.
PERSONAL VITAE
• Date of Birth  : 08 April 1984
• Father's Name  : Sh. Ramavtar 
• Marital Status  : Married

(ASHISH MITTAL)