Ashraf Shaikh

I’m an IT Systems Administrator with 2 years and 8 months of hands-on experience in Office 365, Windows Server administration, and Active Directory management. I specialize in troubleshooting user issues, managing O365 applications, and maintaining secure and efficient IT environments. I've worked extensively with DNS, DHCP, GPOs, and user access management, supporting both on-premises and remote systems. I'm passionate about learning, problem-solving, and ensuring seamless IT operations. Currently, I'm looking for new opportunities to grow in a dynamic and challenging IT environment.

I have 2 years and 8 months of experience in IT support and system administration, specializing in Office 365, Windows Server, and Active Directory. I’ve handled tasks such as user management, DNS/DHCP configuration, GPO setup, and troubleshooting O365 applications. My background includes working with tools like ServiceNow and Zendesk, providing reliable support for both on-site and remote users in a professional IT environment.

I hold a Bachelor of Management Studies (BMS) degree from the University of Mumbai (2019–2021), which provided me with a solid foundation in business operations and organizational management, complementing my technical skills in IT system administration.