beBee background
Professionals
>
Bengaluru
Ashutosh Anand

Ashutosh Anand

Service Desk Analyst

Customer Service / Support

Bengaluru, Bengaluru Urban

Social


About Ashutosh Anand:

I have over 2 years of experience in the IT industry, primarily focusing on the 
ServiceNow platform, with previous experience working on Salesforce. 
I am experienced in ITSM processes within ServiceNow, particularly in the Incident 
and Request modules as an Analyst. I possess strong analytical, problem-solving, and communication skills. Additionally, I have extensive knowledge and hands-on experience 
in ITSM modules and significant past experience with Salesforce CRM.

Experience

Dedicated and knowledgeable Service Desk Analyst with over 2 years of experience in the IT industry. Proficient in utilizing ServiceNow and Salesforce platforms, 
with a focus on ITSM processes. Skilled in incident and request management, 
demonstrating strong analytical abilities to swiftly troubleshoot and resolve issues. 
Possesses excellent communication skills, effectively liaising with stakeholders to ensure smooth operations. Proven track record of delivering high-quality service and support, coupled with hands-on experience in ITSM modules and Salesforce CRM. A proactive team player committed to providing exceptional service and contributing to the success of the organization.

Education

Completed Bachelors in Computer Applications from Presidency College , Bangalore in 2019

Professionals in the same Customer Service / Support sector as Ashutosh Anand

Professionals from different sectors near Bengaluru, Bengaluru Urban

Other users who are called Ashutosh

Jobs near Bengaluru, Bengaluru Urban

  • Xometry Bengaluru

    As an IT Service Desk Analyst I, you are the face of the IT department, serving as the first point of contact for all technical inquiries. · Basic understanding of computer hardware, operating systems, and common office software. · ...

  • Meltwater Bengaluru, Karnataka

    We are searching for a Senior Service Desk Analyst located in Bangalore. Reporting to the APAC Service Desk Lead, you will join a dynamic IT team and play a pivotal role in supporting our technological landscape. · Support incoming incidents and requests via various channels to e ...

  • CSC Bengaluru

    The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment.You will be responsible for providing both onsite and remote support. · This challenging role requires excellent client-oriented commun ...