Atul Jaiswal

My name is Atul. I am an experienced Senior IT Support Engineer with over 5 years of expertise in providing technical assistance, troubleshooting hardware and software issues, and managing IT infrastructure. I am skilled in system installation, network support, and firewall management. I have strong knowledge of Active Directory, DNS, DHCP, and overall system administration. I am dedicated to maintaining smooth IT operations and delivering fast, reliable support to enhance productivity and ensure seamless business continuity.

Senior IT Support Engineer with 5+ years of experience in IT administration, technical support, and infrastructure management. Expertise in troubleshooting hardware/software issues, managing Office 365, Active Directory, DNS, DHCP, and firewall security. Skilled in domain management, email authentication (DKIM, SPF, DMARC), VPN configuration, biometric devices, IP phones, CCTV, and IT asset management. Proven ability to resolve user issues quickly, manage networks and Wi-Fi infrastructure, perform migrations, handle cloud-based platforms, and ensure smooth day-to-day IT operations across multiple locations.

Bachelor of Commerce (B.Com) graduate with additional technical qualifications including a 1-year Diploma in Hardware & Networking Administration and CCNA training. Educational background strongly supports practical expertise in system administration, networking, hardware troubleshooting, and IT infrastructure management.