Atul Sharma

SAP Consultant with 3 years of experience across SAP Plant Maintenance (PM) and SAP Solution Manager
(ChaRM & Test Management) in a product-based manufacturing environment. Strong exposure to
maintenance processes, master data, incident support, testing cycles, and project coordination. Experienced
in handling end-user issues, supporting implementation/upgrade projects, and cross-functional integration.

WORK EXPERIENCE

SAP Consultant | [Forvia Hella]
January 2023 – Present

• SAP Plant Maintenance (PM) – Consultant (Support & Project Exposure)
• Handled incident and service request tickets for SAP PM, ensuring smooth and uninterrupted maintenance operations.
• Managed SAP PM master data including Functional Locations, Equipment, Work Centers, Task Lists, and Measuring Points, ensuring accurate hierarchy and data integrity.
• Resolved issues related to maintenance notifications, breakdown maintenance, preventive maintenance, and cross-module integration with MM (spare parts procurement) and FI (costing).
• Assisted in implementation and upgrade projects by supporting configuration activities and performing end-to-end testing of PM business processes.
• Prepared user training documentation and supported knowledge transfer sessions for business users.

SAP Solution Manager – Consultant (ChaRM & Test Management)
 

• Configured and supported Change Request Management (ChaRM) including change documents, transport management, user administration, and release management.
• Maintained Solution Documentation (SolDoc) by creating and updating business process documentation and test cases.
• Created and managed Test Plans, Test Packages, Test Cases, and handled defect tracking within SAP Solution Manager.
• Resolved user issues related to ChaRM workflows, authorizations, transport approvals, and system errors.
• Coordinated with business stakeholders and technical teams to ensure smooth testing cycles and change management during upgrade and enhancement projects.

EDUCATION

Master of Computer Applications (MCA)
Amity University | 2022 – 2024
CGPA: 8.44

Bachelor of Computer Applications (BCA)
Chandigarh Group of Colleges | 2019 – 2022
CGPA: 8.50