Ayush Umang

As a Salesforce QA and tester, I bring 2 years of experience working in different testing

methodologies like the Agile Scrum model. Proficient in manual testing and cloud computing, I

possess demonstrable knowledge of sales cloud, service cloud, and financial cloud. My

extensive expertise lies in performing effective requirement gathering by understanding business

logic before developing test cases to produce reliable results. Furthermore, I have a strong

knowledge of Selenium Web Driver and the Software Development Life Cycle (SDLC). Alongside

these technical skills, I excel in communication, enabling effective collaboration with teams.

Accenture Solutions Private Limited

June 2021 - Present

PROJECT-1:

Project Name: GEHealthcare.

Client: General Electric Healthcare

Role: Application Development Associate (Tester&Admin)

Team Size: 8

▶ Conducted sanity/smoke testing for every software release.

▶ Engaged in various phases of QA and Automation life cycles, as well as different stages of

SDLC and STLC, following Scrum/Agile methodologies.

▶ Developed positive and negative test cases to validate the system under different conditions,

while mapping them to specific test data. Additionally, documented and analyzed the test

results to identify potential bottlenecks for future releases. Engaged in testing web

applications and actively participated in unit testing, user acceptance testing, and regression

testing.▶ As part of my job role, I was responsible for both manual and automation testing tasks. For

manual testing, I prepared test strategy documents, test summaries, and requirement

traceability matrices. In automation testing, I conducted feasibility analysis, developed test

scripts, executed tests, and maintained the test scripts over time.

▶ I possess a strong understanding of SRS (Software Requirements Specification) review, test

plan document, defect sheet document, and other relevant templates. I actively participate in

peer review and defect review meetings with the development team to address and resolve

identified defects.

▶ Generated over 1,000 bugs in 4 sandboxes and efficiently assigned them to developers who

promptly worked on and resolved the defects within a 24-hour time-frame.

▶ Carried out weekly user migration activities and additionally created diverse datasets to

support business operations.

▶ Engaged in resolving ADHOC production issues reported by various teams, including

addressing identity management-related concerns.

▶ Operated within the Service Cloud environment, extensively utilizing Salesforce objects such

as accounts, contacts, and leads.

PROJECT-2:

Project Name: IDFC First (Credit Card)

Client: IDFC First Bank

Role: Application Development Analyst (Tester)

Team Size: 8

▶ Monitored support tickets, user problems, and application workflows to ensure the smooth

operation of the Salesforce platform.

▶ Provided comprehensive support for bi-weekly production releases from start to finish.

▶ Engaged in functional and non-functional regression testing while also actively contributing to

various user stories.

▶ By consistently reviewing and monitoring the workflows, and prioritizing compliance and data

privacy, I ensured the continuous effectiveness of the financial cloud systems.

▶ Engaged in working with diverse flows encompassing various processes and multiple types

of credit cards.

▶ Proficient in analyzing SFDC's integration messages and distinguishing between various

APIs.

▶ Developed test cases and regression suites to optimize time and ensure efficient

management.

▶ Guaranteed the prevention of defect leakage to the production environment.

▶ Assisted in providing training and facilitating knowledge transfer to new team members

across multiple teams.

▶ Demonstrated proficiency in financial cloud terminology and collaborated with various teams,

including AEM and Mule.

Kalinga Institute Of Industrial Technology - B.tech (Mechanical Engineering) - 7.23/10 CGPA

2017-2021

STRENGTHS

▶ Autonomous Learning

▶ Domain Adaptability

▶ Can-do attitude

▶ Design Thinking

▶ Cogent Communicator

▶ Team Player