Azad Singh

I have nearly four years of experience in IT service desk and IAM support. I specialize in user access management, joiner–mover–leaver processes, password and MFA support, and resolving login and access issues. I work with tools such as ServiceNow, Active Directory, and cloud identity platforms to manage tickets, meet SLAs, and support users efficiently. I follow security and compliance standards while ensuring smooth day-to-day access for end users.

I hold a bachelor’s degree, which provided a strong foundation in computer systems, networking, and information technology concepts. My education, combined with hands-on training and practical experience, has prepared me to support identity and access management, service desk operations, and enterprise IT environments effectively.