Balaganesan TS

I'm an experienced professional in the healthcare documentation and medical scribing field. With a Bachelor’s degree in Textile Technology, I have built a career that spans over a decade, primarily focused on medical scribing, healthcare documentation, and process training. I have worked with leading companies like Cognizant Technology Solutions, Aquity Solutions, and Decipher Health Records, handling various responsibilities including live documentation of patient-physician encounters, training new scribes, performing chart audits, and ensuring the accuracy and confidentiality of medical records. I am based in Coimbatore, Tamil Nadu, India, and is proficient in handling EHR systems like EPIC and NextGen.

I have extensive professional experience in the healthcare documentation and medical scribing industry, with roles spanning over 13 years. Here's a summary of my experience:

1. **Clinical Documentation Coach at Aquity Solutions Pvt Ltd, an IKS Company (Jun 2023 – Present)**:

         - Monitored the quality of documentation produced by scribes, ensuring it meets the healthcare organization’s standards. Also conducted regular audits and provided feedback to improve the scribes’ performance.

          - Tracked the performance of the scribing implementation, including metrics such as documentation accuracy, turnaround time, and user satisfaction.

           - Generated regular reports to keep management informed about the progress of the implementation, any challenges encountered, and the overall success of the implementation.

             - Conducted audits of medical charts of scribe team, often providing feedback or training to other scribes.

               - Trained junior scribes, helping them to understand the complexities of medical documentation and EHR systems.

2. **Process Specialist – Voice at Cognizant Technology Solutions (Oct 2022 – Jun 2023)**:

   - Worked as a process trainer for medical scribes, providing training to new hires.

   - Responsible for producing high-quality medical notes based on patient-doctor conversations.

   - Involved in live documentation, editing, and evaluating medical records for accuracy.

3. **Medical Scribe at Aquity Solutions India Pvt Ltd (Mar 2021 - Sep 2022)**:

   - Worked independently with U.S.-based physicians to document patient encounters in EHR systems like EPIC and Cerner.

   - Provided training and support to new scribes and performed chart audits to ensure documentation quality.

4. **Virtual Medical Scribe at Decipher Health Records LLP (Jul 2019 - Mar 2021)**:

   - Documented patient-physician encounters in real-time, ensuring the accuracy and completeness of medical records.

   - Focused on live documentation, proofreading, and managing on-site physician workflow.

5. **Senior Healthcare Documentation Associate at Aquity Solutions Pvt Ltd (Oct 2010 - Feb 2019)**:

   - Transcribed and edited medical reports for U.S. and Canadian doctors, including history and physical exams, diagnostic test results, and discharge summaries.

   - Conducted QA audits and ensured the accuracy of medical documentation, adhering to client specifications.

I have developed expertise in medical transcription, scribing, training, and EHR systems, contributing significantly to the accuracy and efficiency of medical documentation processes.

B.Tech in Textile Technology (2000-2004): Completed at BIT Sathyamangalam under Bharathiyar University, achieving a score of 73%.