Bhanu D

A seasoned Automation and Performance Engineering professional with 16+ years of experience in software quality.

Specialized in designing and building scalable UI and API automation frameworks from scratch.

Experienced in leading and mentoring teams while driving organization-wide quality initiatives.

Strong expertise in Selenium (Java), WebDriverIO (JavaScript), Robot Framework (Python), and Rest Assured.

Hands-on experience with BDD frameworks like Cucumber and RSpec, ensuring behavior-driven quality practices.

Skilled in API testing using RestSharp, Postman, and SOAP UI, with strong backend validation knowledge.

Proven ability to create reusable, generic frameworks that improve efficiency and maintainability.

Experienced in CI/CD integration using Jenkins and working across Unix, Linux, and SQL environments.

Strong understanding of end-to-end testing lifecycle, including strategy, environment setup, and defect management.

A results-driven leader committed to continuous learning, innovation, and contributing to organizational growth through technical excellence.

Role                      : Lead Quality Engineer (L2 Manager)
Company             : AT&T Communication Services                                                    (Oct 2024 — Till Date)

Project Title         : Cloud Runner for Business

Environment       : Salesforce platform

Team                    : 4

Responsibilities:

• Leading a high-performing team of 9 engineers focused on test and performance engineering initiatives.
• Spearheading the design, development, and maintenance of scalable test automation frameworks using Python and Robot Framework.
• Driving continuous integration and test automation strategies to improve release cycles and product quality.
• Collaborating cross-functionally with development, DevOps, and product teams to align testing strategies with business objectives.
• Mentoring and guiding team members on best practices in automation, performance testing, and quality engineering.
• Implementing robust performance testing strategies to ensure application scalability and reliability under load.
• Monitoring KPIs and providing regular reports to leadership on test coverage, defect trends, and team performance.
• Enforcing quality gates across the SDLC by integrating automated tests into CI/CD pipelines.

Role                      : Consultant C4(Automation Manager)
Company             : LSEG Software (TCS BOT Model- Lead automation engineer)                        (Oct 2023 — Oct 2024)

Project Title         : Auto Suggest and NLP Team

Environment       : Java, Cucumber, Rest Assured with Java, Elastic search

Team                    : 6

Responsibilities:

•              Lead, inspire, and mentor a high-performing QA team of QA engineers, technical expertise to ensure successful project delivery

•              Strategically develop and implement robust QA strategies aligned with business goals, plans, and procedures to ensure high-quality software products meet customer requirements.

•              Increased coverage from 80 to 1250 tests for one of the microservice 

•              Ran performance tests and updated performance suites for different microservices 

•              Created a single pipeline to run all micro services api regression suite

•              Engineered and optimized CI/CD pipelines on Azure Devops to run the automation tests and worked Build and Deploy
•              Successfully led end-to-end releases the Couple of features in terms of the financial search 

Role                      : Lead SDET ( worked as an architect)
Company             : Coupa Software                                                                                                        (Aug 2021 — Sep 2023)

Project Title         : Coupa Contingent Worker 

Environment       : Cloud Platform, C# , Selenium, Azure Pipeline, Argocd , kubernetes

Responsibilities:

• Created Layered architecture with automation with C# 
• Delivered enterprise-grade automation framework with in 5 months with different phases
• Identify the Automation Backlog and Automation Framework Backlog 
• Plan and contribute to Overall Automation Strategy and increase the backlog coverage.
• Came up with new ideas and increase the efficiency of a automation engineer day to day activities .
• Plan and deliver Automation Backlog 
• Created and Configured a CD Flow With Azure with Vstest 
• Running the Tests in Azure and daily sharing the results with Stake holders.
• Integrated with Docker and Created a new Azure pipeline 
• Supporting multiple customers issues with respect to RCA 
• Coach, empower, and mentor cross-functional teams team members on automation 
• Created on plan for converting manual testers to automation testing

Role                      : QA Lead 
Company             : Optum Global Solutions (UHG)                                                                (May 2019 — August 2021)

Project Title         : Rally Health Platform 

Environment       : Java 1.8, JavaScript, WebdriverIO, docker

Synopsis: Rally Health Application is an enrolment platform for employees to enroll for different health insurance plans configured and provided by their employers. The architecture of this project is event driven and micro services based on the rabbit MQ services.

Responsibilities:

• Transformed user stories into test-ready scenarios by collaborating with cross-functional teams to framework and groomed with team members 
• Allocated the User stories to team members.
• Finding the Risks and mitigations with respect to testing. 
• Maintaining the frameworks across the platform.
• Have done automation scripts development for all features 
• Have written Subq and UI regression in Java script Framework .
• Have been working with deployment process to production in Jenkins.
• Handled other activities like existing scripts optimization.
• Adding Rerunning capabilities to scripts in CI/CD.

Role                      : QA Specialist 
Company             : Invesco India Private Ltd                                                                                         (May 2018 – Apr 2019)

Project Title         : GCCP Platform

Environment       : Java 1.8, Selenium 3.0,Apache POI

Synopsis: GCCP is a client reporting platform where it takes the different data sources and generate the reports in this platform .this platform contains different systems integration like viaduct and desk net. Once we get the data, report generation will take lot of stages to get approvals and as software testers we do test all these functionalities

Responsibilities:

• Wrote Generic framework on Selenium 2.0 with java to develop the any time of application framework.
• designed the keyword driven framework for the GCCP Platform 
• Established standards for automation testing and environment as well.
• Trained team on selenium with java to come up with the speed.
• Delivered the regression suite with generic framework and keyword driven.

Role                      : Software Engineer-III 
Company             : NetApp India                                                                                                              (Oct 2014 - Oct-2017)

Project Title         : NetApp on Command API Services 2.0

Environment       : Java 1.7, J-boss on Linux RHEL 6 & 7, Amazon S3.

Synopsis: NetApp On Command API Services software provides a centralized and simplified way to address following key items Integrate NetApp storage data to streamline your storage-management processes. Gain the flexibility to choose how you manage complex data environments. View all your key metrics and statuses on a single console/dashboard. On Command API Services lets you integrate disparate software tools to simplify how you manage your on-premises and cloud storage.

Responsibilities:

• Leading cross-functional teams with a focus on delivery excellence of people to accomplish the tasks of the above-mentioned project.
• Involved in designing some of the features of SLO (API services 2.0)
• Orchestrated creation of strategic test plans and validation blueprints, Test specifications/check list, test data preparations, Review, specification coverage analysis,
• Involved in customer focused testing and functional testing and regression testing 
• Defect tracking and completing the tests within the time line 
• Lead the entire functionality.

Role                      : Software Engineer-II 
Company             : Cisco System                                                                                                             (Jan 2011 – Oct-2014)

Project Title         : Prime Service Provider NMS (Project Storm)

Environment       : Java 1.7, XMP, Tomcat 7, Oracle 11g on Linux RHEL 5.10. Client: FF24/ESR24, IE9.

Tool                      : VMware ESXi, soap UI, selenium, Cucumber with Rspec

Synopsis: Prime SP NMS aims at Evolution from popular, multi-technology Metro Ethernet service networks to Unified MPLS. Network Virtualization, and programmable MPLS. It allows service providers realign multi-layer network management and operation support systems. It enables evolution from traditional to virtual networks.

Responsibilities:

• Orchestrated creation of strategic test plans and validation blueprints, Configuration management plan, Test Strategy.
• Test specifications/check list, test data preparations, Review, specification coverage analysis.

Role                      : Software Engineer 
Company             : Cap Gemini Consulting Services                                                                           (June 2008 – Jan 2011)

Project Title         : Warner Brother’s Entertainment (Burbank U.S.A)

IBM Products      : Net cool/Omnibus 7.3.1, Net cool/Impact, TBSM ITM 6.2, ITSM.

Tool                      : Linux 3.X, AIX 5.8, Oracle, BMC Remedy

Synopsis: The Warner Brothers is Entertainment Company in maintaining their respective Applications & Servers. It is an event integration system, based on the IBM Tivoli Monitoring, IBM Tivoli Net cool /Omnibus, WebTop, shell and Perl Scripts

Responsibilities:

• Implementing and developing Monitoring in Tivoli and Integration with Tec and Net cool Omnibus.
• Implementing and developing business rules in Netcool omnibus and routing to  respective teams
• Involved in writing various shell scripts and integration of script with Net cool Omnibus 
• Involved in integrating SAP databases using procmail solution with Net cool Omnibus
• Involved in integrating HPBAC, HPSIM Monitoring with Net cool Omnibus.

I hold a Bachelor’s degree in Engineering, which provided me with a strong foundation in software development, programming concepts, and system design. My academic background, combined with 16+ years of hands-on industry experience in automation and performance engineering, has enabled me to build scalable frameworks, lead teams, and drive quality initiatives effectively.