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Bhubaneshwar
Bibhu Prasad Martha

Bibhu Prasad Martha

Windows Administrator

Technology / Internet

Bhubaneshwar, Khordha

Social

About Bibhu Prasad Martha:

Results-driven IT Support Administrator with nearly 4 years of experience in optimizing Windows environments and managing Azure services. Currently serving as an IT Analyst at Blue Yonder, successfully handling end-to-end service desk operations adhering to ITIL practices, with proven skills in resolving L1 and L2 tickets effectively. Adept at supporting a diverse user base, utilizing proactive troubleshooting strategies alongside advanced tools like Solarwinds and CrowdStrike to ensure system integrity. Skilled in administering Microsoft Azure, managing Office 365 environments, and enhancing security protocols. A detail-oriented professional passionate about leveraging technology to enhance user experiences and drive operational excellence.

Experience

Results-driven IT Support Administrator with nearly 4 years of experience in optimizing Windows environments and managing Azure services. Currently serving as an IT Analyst at Blue Yonder, successfully handling end-to-end service desk operations adhering to ITIL practices, with proven skills in resolving L1 and L2 tickets effectively. Adept at supporting a diverse user base, utilizing proactive troubleshooting strategies alongside advanced tools like Solarwinds and CrowdStrike to ensure system integrity. Skilled in administering Microsoft Azure, managing Office 365 environments, and enhancing security protocols. A detail-oriented professional passionate about leveraging technology to enhance user experiences and drive operational excellence.

Education

Bachelor in Commerce, 2021

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