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Kolkata
Bishal Chakraborty

Bishal Chakraborty

Data entry, analysis and presentation professional

Customer Service / Support

Kolkata, Kolkata

Social

Services offered

I am a service professional with over 4.5 years of experience in the service industry. I am proficient in MS Office applications for data entry, data analysis and data presentation. I am very well adept at using Artificial Intelligence in day-to-day work for improved accuracy and efficiency. Basically, I can handle any type of non-programming work that can be handled via a computer remotely.

Store management
Data analysis
Customer service
Data entry
E-commerce support
Approximate rate: ₹ 150 per hour

Experience

I have 4 years of experience working at Amazon where I
-Resolved e-commerce issues for 1 year with high customer satisfaction
-Coordinated food delivery services with good DSR for 2 years
-Handled on-road issues with good CHT for 6 months
-Trained and guided associates as an SME for 6 months

I have 6+ months of experience as a freelancer at Telus International as a personalized internet assessor where I am responsible for analyzing and providing feedback on websites, web pages, images, videos, texts, artificial intelligence responses, and other types of information for Google search engine, using an online platform.

I have an overall experience of 2 years as a store manager at Drugland Distributor company. It is a local medium-scale medicine wholesale business where I was responsible for maintaining invoices, stock, generating bills, and maintaining proper staffing by recruiting and assigning job duties to staff like payment collection, order collections and order delivery.

Education

12th Grade: I completed my 12th grade from Kendriya Vidyalaya, specializing in the Science stream.
Graduation: I obtained my Bachelor of Science (BSc) degree from Calcutta University.
MBA: I pursued my Master of Business Administration (MBA) with a major in Operations from Dr. MGR Educational and Research Institute.

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