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Biswajit Sen

Biswajit Sen

Operation manager

Customer Service / Support

Gurgaon, Gurgaon district

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About Biswajit Sen:

  • In my role as an Operation Manager at Harapriya Mohapatra Firm, I have successfully managed end-to-end business operations for over six years. My responsibilities included overseeing sales operations, ensuring profitability, and driving sustained EBITA growth.
  • I managed a team of 20 members, focusing on performance appraisals, mentoring, and capability development. This experience has honed my skills in team management and leadership, which are crucial for optimizing business processes.
  • Additionally, I maintained accurate financial records and handled day-to-day accounting, reconciliations, and cash flow management. This involved preparing detailed audit, MIS, and compliance reports, which required a keen eye for detail and strong organizational skills.

Experience

  • Through strategic planning for sales and revenue expansion, I aligned operations with organizational goals, driving process efficiency initiatives that streamlined workflows and reduced operational costs. My ability to monitor key business metrics allowed me to identify areas for improvement and implement corrective actions effectively.

Education

BA in Economics honors

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