Chalapathy Rao
Accounting / Finance
Services offered
Dynamic and results-oriented Collections Manager with over 13.6 years of experience in collections, credit
management, Cash application and Master data optimizing Order-to-Cash (OTC) processes. Expert in SAP S4
Hana implementations, streamlining AR functional operations, and driving measurable improvements in Days
Sales Outstanding (DSO). Proven ability to lead cross-functional teams, enhance collection efficiency, and
implement strategic initiatives to improve cash flow and minimize risk. Extensive expertise in the full lifecycle of
shipping and logistics finance operations.
Experience
Designed and implemented credit and collections policies in collaboration with C-suite executives and Senior
leaders, reducing overdue receivables and aligning with business objectives.
Led a geographically dispersed team, ensuring consistent achievement of KPIs through effective management
and monitoring.
Built trust-based relationships as the primary liaison with key customer stakeholders, improving payment
timelines and minimizing disputes.
Resolved escalated customer issues with finance and sales teams, driving a 31% improvement in customer
satisfaction metrics.
Expert in AR ledger reconciliation, ensuring timely overdue reduction, risk mitigation, and consistent KPI
achievement.
Automated credit checks within SAP S4 Hana, reducing bad debt exposure by 27% and improving operational
efficiency.
Optimized AR workflows, achieving a 10% increase in process efficiency and faster reconciliation cycles.
Developed and maintained SAC reports, enabling data-driven decisions and accurate KPI tracking for
collections.
Education
Masters in Business Administration (System Management) completed in December 2013.
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