Chandramouli Gopalan

Professional having overall 19 years of Multiple engagements in Combination of Programs, Projects, Account Management, Quality Compliance, Product management , Process Optimization Agile Technical Engagement , Pre-sales, Customer and Contract Engagements

Customer & Contract Engagements: - Design, Feasibility study, Negotiations, Contracts review , obligations, Objectives, Preferences , Value additions
 Account / Program/Projects Engagements- Transition, Tracking & Review, Execution, Quality & Audits, Resource allocation, Stakeholders communication, Mentoring, Facilitation, Networking
 Operations:- Billing, Service order, Service requisition, Monthly, Quarterly updates, SLA / OLA agreements
 Technical Engagement- Technical Project Management, Technical support , Estimation, SIT support, UAT support
 Product Design: Product vision, mission, Market survey, Personas, MVP
 Process improvement– Process Re-engineering, Process Optimization, Automation
 Pre-sales: – Shaping RFP, Capture plan, Early stage proposals, Risk assessment, Org showcase, Technical and Market research, Past Projects , Case studies, Responses, Negotiation, Customer pain points, Opportunity Identification, Contractor management, Feedback mechanisms.

Masters in Computer Applications

Certification on  PMP (Project Management Professional)

Certification on Salesforce CPQ 

Certified as AWS solution Architect - Associate